Article ID: 930699 - View products that this article applies to.
When you try to start an application, you receive the following error message:
Additionally, an error message that resembles the following error message is logged in the SoftGrid Client log file (Sftlog.txt):
The SoftGrid Client could not launch Application.
The SoftGrid Client could not apply your group policy to the virtual environment for this application. Please report the following error code to your System
Administrator. Error code: xxxxxx-xxxxxx04-00001102
The client could not apply group policy from Path\FileName.pol (rc xxxxxx04-00001102)
This problem may occur if a Group Policy settings file (Ntuser.pol or Registry.pol) that is located in one of the following locations is corrupted:
To determine the location of the corrupted .pol file, and to re-create the file, follow these steps: