Article ID: 930712 - View products that this article applies to.
When you click Refresh on the Servers tab in Microsoft SoftGrid Client, the operation is unsuccessful. Additionally, you receive the following error message:
The SoftGrid Client failed to download MIME information from server_name.
The SoftGrid Client encountered an error parsing the specified XML file. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx05-0000000D
This issue occurs if the following conditions are true:
To resolve this issue, correct the path of the .xml file. Additionally, review the .xml file and correct the formatting.
Note If you drop the .xml file into most Web browsers, the browser will report the line number and the column of the invalid formatting.
Contact us for more help
Connect with Answer Desk for expert help.