Error message when you try to start an application in SoftGrid Client: "A network error occurred. Error code: xxxxxx-xxxxxx0A-01F48016"

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Article ID: 930766 - View products that this article applies to.
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SYMPTOMS

When you try start an application in Microsoft SoftGrid Client, the application does not start. Additionally, you receive the following error message:
The SoftGrid Client could not launch application_name.
A network error occurred. Please try again in a few minutes. If the problem persists, please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0A-01F48016

The SoftGrid Client could not launch application_name.
The SoftGrid Server has returned an Internal System error. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxxxx-01F48016

CAUSE

This issue may occur if the following conditions are true:
  • The Max Block Size of the SoftGrid Virtual Application Server is smaller than the Max Block Size of the .sft file.
    For more information about how to troubleshoot the Max Block Size, click the following article numbers to view the articles in the Microsoft Knowledge Base:
    930839 Error message: "41503 'Invalid raw data request: xxxxxx bytes'"
    930838 Error message in the SoftGrid Virtual Application Server log file: "41486 'Invalid chunk size: <xxxxxx> bytes'"
  • The SYSTEM account of the Local Administrators group on the SoftGrid Virtual Application Server does not have at least Read File permissions for the .sft file for the application that you are starting.

Properties

Article ID: 930766 - Last Review: April 17, 2007 - Revision: 2.0
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
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