Error message when you start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx2C-80070003"

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Article ID: 930831 - View products that this article applies to.
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SYMPTOMS

When you start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch {application_name}.
The system cannot find the path specified.
Error code: xxxxxx-xxxxxx2C-80070003

CAUSE

This problem may occur if the following conditions are true:
  • The drive letter that is specified in the FILENAME attribute of the CODEBASE element of the .osd file does not exist.
  • The executable that is specified in the FILENAME attribute of the CODEBASE element of the .osd file does not exist.
  • The drive letter that is specified in the HREF element of the .osd file does not exist.
For example, this problem may occur if the FILENAME attribute is configured as follows, but the drive letter "S" does not exist:
FILENAME="S:\sft_fa.exe
This problem may also occur if you do not restart the SoftGrid Client service after you perform the steps that are listed in following Microsoft Knowledge Base article:

930834 Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx64-00000003"

Properties

Article ID: 930831 - Last Review: May 7, 2007 - Revision: 2.0
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
Keywords: 
kbtshoot kbexpertiseinter KB930831

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