Error message in the SoftGrid Virtual Application Server log file: "41486 'Invalid chunk size: <xxxxxx> bytes'"

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Article ID: 930838 - View products that this article applies to.
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SYMPTOMS

The following error message is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
41486 "Invalid chunk size: xxxxxx bytes."
Note "Invalid chunk size" is incorrect. The message should read "Invalid block size."

CAUSE

This issue occurs because the Max Block Size value of the SoftGrid Virtual Application Server is smaller than the Max Block Size value in the .sft file.

RESOLUTION

To resolve this issue, increase the Max Block Size value in the SoftGrid Virtual Application Server to be equal to or greater than the Max Block Size value in the .sft file. To do this, follow these steps:
  1. Open the Sft-server.log file by using a text editor such as Notepad.
  2. Locate the "Invalid raw data request" line that resembles the following example:
    [0000-00-00 00:00:00.000] SoftGrid Virtual Application Server Name 3368 1512 SW_CacheHandle::GetRawData - "Default Provider" user_namefilename.sft 2 41503 "Invalid raw data request: 671004 bytes."
  3. Note the size of the "Invalid raw data request" (in this example, the size is 671004 bytes).
  4. Round the size up, and then convert the size to kilobytes (KB) (in this example, convert the size to 672 KB).
  5. Start the SoftGrid Management Console.
  6. Expand SoftGrid Systems, expand server_name, expand Server Groups, and then expand Default Server Group.
  7. Right-click SoftGrid Virtual Application Server, and then click Properties.
  8. Click the Advanced tab.
  9. For Max Block Size (KB), type 672.

    Note The default Max Block Size (KB) setting is 512.
  10. Click OK.
  11. Stop and then restart the SoftGrid Virtual Application Server service.

MORE INFORMATION

Depending on the version of the SoftGrid Client that you are running, an application that has an invalid block size will not start. Additionally, you will receive one of the following error codes:
Error code: xxxxxx-xxxxxx0A-200001F4
Error code: xxxxxx-xxxxxx0B-8016B02B
Error code: xxxxxx-xxxxxx0A-01F48016
Error code: xxxxxx-xxxxxxxx-01F48013
For more information about these error codes, click the following article numbers to view the articles in the Microsoft Knowledge Base:
930611 SoftGrid Client "Error code: xxxxxx-xxxxxx0A-200001F4"
930768 Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx0B-8016B02B"
930766 SoftGrid Client "Error code: xxxxxx-xxxxxx0A-01F48016"
930765 SoftGrid Client "Error code: xxxxxx-xxxxxxxx-01F48013"

Properties

Article ID: 930838 - Last Review: April 16, 2007 - Revision: 2.0
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
Keywords: 
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