Error message when you try to upgrade SoftGrid for Terminal Services: "SoftGrid for Terminal Servers must be installed from a console session"

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Article ID: 930980 - View products that this article applies to.
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SYMPTOMS

When you try to upgrade Microsoft SoftGrid for Terminal Services, you receive the following error message:
SoftGrid for Terminal Servers must be installed from a console session.
Note You may also receive this error message when you are performing a new installation of SoftGrid for Terminal Services.

CAUSE

This problem occurs if you try to upgrade SoftGrid for Terminal Services by using a Remote Desktop connection. However, you did not use the /console switch.

RESOLUTION

To resolve this problem, upgrade SoftGrid for Terminal Services by using the /console switch. For example, use a command that resembles the following command:
%systemroot%\system32\mstsc.exe /v:servername /console

Properties

Article ID: 930980 - Last Review: April 27, 2007 - Revision: 2.0
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
Keywords: 
kbexpertiseinter kbtshoot KB930980

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