Article ID: 930980 - View products that this article applies to.
When you try to upgrade Microsoft SoftGrid for Terminal Services, you receive the following error message:
Note You may also receive this error message when you are performing a new installation of SoftGrid for Terminal Services.
SoftGrid for Terminal Servers must be installed from a console session.
This problem occurs if you try to upgrade SoftGrid for Terminal Services by using a Remote Desktop connection. However, you did not use the /console switch.
To resolve this problem, upgrade SoftGrid for Terminal Services by using the /console switch. For example, use a command that resembles the following command:
%systemroot%\system32\mstsc.exe /v:servername /console
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