Article ID: 931096 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you start the Microsoft SoftGrid Client service, you receive the following error message:
Could not start the SoftGrid Client service on Local Computer.
Error 1114: A dynamic link library (DLL) initialization routine failed.
This problem occurs because one of the following conditions is true:
The Icon Cache folder does not existTo resolve this problem, follow these steps in the SoftGrid Client.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.