Error message when you try to start the SoftGrid Client: "Error code: xxxxxx-xxxxxx0B-0000BFFF"

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Article ID: 931155 - View products that this article applies to.
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SYMPTOMS

When you try to start Microsoft SoftGrid, the program does not respond and you receive the following error message:
The SoftGrid Clint could not load {application_name}.
An unexpected error occurred. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0B-0000BFFF
When this problem occurs, the following entry is logged in the SoftGrid Client log file (Sftlog.txt):
No information is available at this time.
Additionally, the following entry is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.

CAUSE

This problem can occur if the following condition is true.
  • The application is started from the command line by using the sfttray.exe command. Additionally, the .SFT file that is specified for the "/sftfile" option is not an .SFT file.
For example, the following command is invalid:
sfttray.exe /load "SoftGrid Example Application" /sftfile file://E:\ea70.osd
However, the following command is valid:
sfttray.exe /load "SoftGrid Example Application" /sftfile "file://E:\ea70.sft"
For more information about how to use the command-line parameters for Sfttray.exe, click the following article number to view the article in the Microsoft Knowledge Base:
930964 SFTTRAY 3.x command-line options

Properties

Article ID: 931155 - Last Review: April 13, 2007 - Revision: 2.1
APPLIES TO
  • Microsoft SoftGrid Application Virtualization for Terminal Services
  • Microsoft SoftGrid Application Virtualization for Windows Desktops
Keywords: 
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