Article ID: 931167 - View products that this article applies to.
When you run a report from the SoftGrid Management Console, you receive one of the following error messages:
The request failed with HTTP status 401: Unauthorized
The request failed with HTTP status 404: Not Found.
This problem may occur if one of the following conditions is true:
For more information about how to resolve this problem, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/931810/ )How to create virtual directories in SoftGrid Management Web Service
ASP.NET worker-process account
For more information about the ASP.NET worker-process account permissions and about IIS 6.0, click the following article number to view the article in the Microsoft Knowledge Base:
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(http://support.microsoft.com/kb/812614/ )Default permissions and user rights for IIS 6.0