Article ID: 931173 - View products that this article applies to.
You try to run a report from the Microsoft SoftGrid Management Console. However, you are unable run a report successfully, and you receive an error message that resembles the following:
Failed to initialize the SoftGrid Reporting service.
Please make sure the SoftGrid Reporting service is properly configured.
This issue can occur if either of the following conditions is true:
(http://support.microsoft.com/kb/812614/ )Default permissions and user rights for IIS 6.0
To resolve this issue, use one or more of the following methods.
Method 1: Make sure that appropriate permissions are assigned
On the Microsoft SoftGrid Management Web Service server, follow these steps:
ASP.NET worker process account
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Method 2: Make sure that the SftReporting.udl file existsFor more information about how to validate and to create the SftReporting.udl file, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/931178/ )How to validate and create the SftReporting.udl file
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