Error message when you try to start the SoftGrid Client "Error code: xxxxxx-xxxxxx2C-80070015"

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Article ID: 931185 - View products that this article applies to.
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SYMPTOMS

When you try to start Microsoft SoftGrid, the program does not respond and you receive the following error message:
The SoftGrid Client could not launch {application_name}.
The device is not ready.
Error code: xxxxxx-xxxxxx2C-80070015
When this problem occurs, the following entry is logged in the SoftGrid Client log file (Sftlog.txt):
No information is available at this time.
Additionally, the following entry is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.

MORE INFORMATION

This problem occurs if the following conditions are true.
  • The path that is specified in the FILENAME attribute of the CODEBASE element of the .OSD file is for a removable device such as a CDROM. Additionally, no media is inserted in the device.
  • The path that is specified in the HREF element of the .OSD file is for a removable device such as a CDROM. Additionally, no media is inserted in the device.

Properties

Article ID: 931185 - Last Review: May 10, 2007 - Revision: 2.1
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
Keywords: 
kbtshoot kbexpertiseinter KB931185

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