Article ID: 931814 - View products that this article applies to.
This article discusses known issues with Microsoft SoftGrid and the Lotus Notes Client. Additionally, this article contains information about how to resolve the issues.
Consider the following scenario. SoftGrid is configured to handle various file types. This includes the file type that has an .nsf extension. This file type is associated with Lotus Notes. When you double-click a Lotus Notes file that has an .nsf extension, you find that the Lotus Notes Client does not start. Additionally, you receive the following error message:
"File does not exist"
When you double-click a Lotus Notes file that has an .nsf extension, the Lotus Notes Client requires that the parameters that are passed to it are not enclosed in quotation marks. By default, the SoftGrid Client passes parameters that are enclosed in quotation marks.
Version 4.1 and later versions of the SoftGrid componentsTo resolve this behavior in version 4.1 and in later versions of the SoftGrid components, use the SoftGrid Management Console to configure the file type association. To do this, follow these steps:
Version 3.2 and earlier versions of the SoftGrid componentsTo resolve this behavior in version 3.2 and in earlier versions of the SoftGrid components, add the QUOTEFIRSTARG attribute to the .osd file within the CODEBASE element. Additionally, set the attribute to FALSE. To do this, follow these steps:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.