If this issue is not resolved after you complete step 1, uninstall Windows Defender, use the Windows Installer CleanUp utility, and then reinstall Windows Defender. To do this, follow these steps:
Click Start, click Run, type appwiz.cpl, and then click OK.
Click Windows Defender, and then click Remove.
Follow the prompts to uninstall Windows Defender.
To use the Windows Installer CleanUp utility, click the following article number to view the article in the Microsoft Knowledge Base:
290301
(http://support.microsoft.com/kb/290301/
)
Description of the Windows Installer CleanUp utility
To reinstall Windows Defender, visit the following Microsoft Web site: