Article ID: 932442 - View products that this article applies to.
On a computer that is running Microsoft Windows Small Business Server 2003, you run the Setup program to install the Microsoft Windows Small Business Server 2003 Transition Pack. After the Setup process is complete, you restart the computer as Setup requires. However, you receive the following message when you try to log on to the computer:If you click Yes, the Windows Product Activation Wizard does not start. You are not prompted to activate Windows. Instead, the Welcome to Windows logon dialog box reappears. You are prompted to log on to the computer again. When you try to log on to the computer again, you receive the error message. The cycle repeats indefinitely.
When this problem occurs, an event that resembles the following event is logged in the Application log:
Event Type: Error
This issue occurs if Windows Internet Explorer 7 is already installed when you install the Windows Small Business Server 2003 Transition Pack. This issue occurs because mismatched Internet Explorer 7 files prevent the Windows Product Activation Wizard from starting.
To resolve this issue, follow these steps:
Microsoft has confirmed that this is a problem in the Windows Small Business Server 2003 Transition Pack.
If you are repeatedly prompted to activate the computer, and the Windows Product Activation Wizard starts without finishing successfully, you may be experiencing an issue that differs from the issue that is described in this article. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
914990If you plan to install the Windows Small Business Server 2003 Transition Pack, make sure that Internet Explorer 7 is not installed on the computer. For more information about other things to consider before you install the Windows Small Business Server 2003 Transition Pack, visit following Microsoft TechNet Blogs Web site:
(http://support.microsoft.com/kb/914990/ )Installation of the Windows SBS 2003 Transition Pack may silently fail on a Windows SBS 2003-based computer
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