The Microsoft Exchange Information Store service stops unexpectedly when the Exchange Server 2007-based server replicates the Public folder

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Article ID: 932487 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You deploy a Microsoft Exchange Server 2007-based server to replicate the public folder data from another Exchange server.
  • You set the event logging level for Replication DS Updates to any setting other than Lowest.
In this scenario, the Microsoft Exchange Information Store service in Exchange 2007 stops unexpectedly when the Exchange Server 2007-based server replicates the Public folder.

CAUSE

This problem occurs when the diagnostic logging performs string conversion.

RESOLUTION

To resolve this problem if you are running Exchange Server 2007, download and install Update Rollup 1 for Exchange Server 2007. For more information about Update Rollup 1 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
Note This problem does not occur in Microsoft Exchange Server 2007 Service Pack 1 (SP1).

WORKAROUND

To work around this problem, set the event logging level for Replication DS Updates to Lowest. To do this, follow these steps:
  1. Start the Exchange 2007 Management Shell.
  2. Run the following command in the Exchange 2007 Management Shell:
    set-eventloglevel 'MSExchangeIS\9001 Public\Replication DS Updates' -level Lowest

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 932487 - Last Review: November 16, 2007 - Revision: 3.2
APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseinter kbqfe KB932487

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