Error message when you try to install Exchange Server 2003: "Setup failed while installing sub-component Microsoft Exchange Server-Level Objects with error code 0x80072030"

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Article ID: 937051 - View products that this article applies to.
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SYMPTOMS

When you try to install Microsoft Exchange Server 2003, you receive the following error message:
Setup failed while installing sub-component Microsoft Exchange Server-Level Objects with error code 0x80072030 (please consult the installation logs for a detailed description). You may cancel the installation or try the failed step again
Additionally, the following information may be logged in the %SYSTEMDRIVE%\Exchange Server Setup Progress.log file:
[17:03:58] Opening /dc=int/dc=nbroot/cn=Configuration/cn=Services/cn=Microsoft 
Exchange/cn=Active Directory Connections CAtomServer::ScSetOrgLevelPermissions 
(f:\titanium\admin\src\udog\exsetdata\components\server\a_server.cxx:1871)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] CAtomServer::ScSetOrgLevelPermissions 
(f:\titanium\admin\src\udog\exsetdata\components\server\a_server.cxx:1896)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] Leaving CAtomServer::ScSetOrgLevelPermissions
[17:03:58] CAtomServer::ScSetDSPermissions 
(f:\titanium\admin\src\udog\exsetdata\components\server\a_server.cxx:632)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] Leaving CAtomServer::ScSetDSPermissions
[17:03:58] CAtomServer::ScAddOrRefreshDSObjects 
(f:\titanium\admin\src\udog\exsetdata\components\server\a_server.cxx:366)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] CAtomServer::ScAddDSObjects 
(f:\titanium\admin\src\udog\exsetdata\components\server\a_server.cxx:409)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] CBaseAtom::ScAdd 
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:939)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] Service = '' CBaseServiceAtom::ScAdd 
(f:\titanium\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:210)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] Leaving CBaseServiceAtom(Microsoft Exchange Server-Level 
Objects)::ScAdd
[17:03:58] CAtomServer::ScAdd 
(f:\titanium\admin\src\udog\exsetdata\components\server\a_server.cxx:141)
Error code 0X80072030 (8240): There is no such object on the server.
[17:03:58] Leaving CAtomServer::ScAdd
[17:03:58] mode = 'Install' (61953) CBaseAtom::ScSetup 
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:842)
Error code 0X80072030 (8240): There is no such object on the server.
[17:05:52] >>>>>>>>>> Setup encountered a fatal error during Microsoft Exchange 
Messaging and Collaboration Services of Install component task. -- ID:62237 -- 
CBaseComponent::ScSetup (f:\titanium\admin\src\udog\setupbase\basecomp\basecomp.cxx:1401)
You experience this problem when you try to install Exchange Server 2003 in an Active Directory directory service forest that has been prepared for Microsoft Exchange Server 2007.

CAUSE

This problem occurs because a pure Exchange Server 2007 environment does not support the installation of Exchange Server 2003.

MORE INFORMATION

The Exchange Server 2007 Setup program prepares the Active Directory schema for the installation of Exchange Server 2007. However, the Setup program does not create the CN=Active Directory Connections container in the CN=Microsoft Exchange container in Active Directory.

When you run the Exchange Server 2003 Setup program on a computer that is in a pure Exchange Server 2007 environment, the Setup program does not run the /forestprep command. This behavior occurs because the Exchange Server 2003 Setup program detects that the Active Directory schema has already been extended. However, because the CN=Active Directory Connections container does not exist in Active Directory, the installation of Exchange Server 2003 is unsuccessful.

Important We recommend that you do not run the Exchange Server 2003 Setup /forestprep command in a pure Exchange Server 2007 environment. Although this command appears to successfully create the CN=Active Directory Connections container, the installation of Exchange Server 2003 is still unsuccessful. In this scenario, you receive the following error message when you try to install Exchange Server 2003:
Setup detects that your Active Directory schema has not been extended for use by Exchange 2003. Some Exchange System Manager functionality will not be available until Setup is run with the /ForestPrep switch.

Properties

Article ID: 937051 - Last Review: October 25, 2007 - Revision: 1.2
APPLIES TO
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
Keywords: 
kbtshoot kberrmsg kbprb KB937051

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