Article ID: 939327 - View products that this article applies to.
When a user uses the Refresh Server command in the Microsoft SoftGrid Client Management console on a SoftGrid client computer, the user receives the following error message:
The SoftGrid Client could not update desktop configuration information from the server server name.
The server could not authorize you to access the requested data. Please report the following error code to your System Administrator.
Error Code: 410038-16908204-00000917
This problem occurs if the user is not a member of a group that is specified under Group Assignment in the Provider Policy on the SoftGrid Virtual Application Server.
To resolve this problem, add the user to an appropriate group, as follows:
For more information about SoftGrid, visit the following Microsoft Web site: