When you try to connect a Windows Vista-based computer to a network printer whose name is not a UNC path, the connection fails

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Article ID: 941542 - View products that this article applies to.
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SYMPTOMS

When you try to connect a Windows Vista-based computer to a network printer whose name is not a valid Universal Naming Convention (UNC) path, the connection fails.

This problem affects some third-party printers. If a third-party printer provider does not use a UNC path to name a printer, you cannot connect the computer to the printer.

CAUSE

This problem occurs because of a design change in Windows Vista.

Windows operating systems use the AddPrinterConnection function to add a connection to a printer on a network. In Windows Vista, a check in this function makes sure that the printer name is a valid UNC path.

However, the printer name may not be a UNC path. For example, you can also name the printer by using a Uniform Resource Identifier (URI) such as "ipp://1.2.3.4/ipp". However, because of the new check in Windows Vista, the connection fails even if the URI is valid.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Update information

The following files are available for download from the Microsoft Download Center:

Windows Vista, 32-bit versions (all languages)

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Download
Download the Update for Windows Vista (KB941542) package now.

Windows Vista, 64-bit versions (all languages)

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Download
Download the Update for Windows Vista for x64-based Systems (KB941542) package now.

Release Date: October 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Update.mumNot applicable1,80918-Aug-200712:04Not applicable
X86_084ea2fb2df968f84e856ab159bd1416_31bf3856ad364e35_6.0.6000.20663_none_38e1985ca3ecc319.manifestNot applicable71718-Aug-200712:04Not applicable
X86_microsoft-windows-p..pooler-core-spoolss_31bf3856ad364e35_6.0.6000.20663_none_599f1074aa8548b3.manifestNot applicable24,98718-Aug-200712:04Not applicable
Spoolss.dll6.0.6000.20663162,81618-Aug-200702:41x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_3ab8208c19a5ab2866e606a8dc015d16_31bf3856ad364e35_6.0.6000.20663_none_6d7e4653c832a4de.manifestNot applicable1,08218-Aug-200712:04Not applicable
Amd64_microsoft-windows-p..pooler-core-spoolss_31bf3856ad364e35_6.0.6000.20663_none_b5bdabf862e2b9e9.manifestNot applicable25,02718-Aug-200712:09Not applicable
Update.mumNot applicable2,05418-Aug-200712:04Not applicable
Spoolss.dll6.0.6000.20663244,22418-Aug-200703:38x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about the AddPrinterConnection function, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/aa384769.aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 941542 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
Keywords: 
atdownload kbvistasp1fix kbexpertiseadvanced kbfix kbqfe KB941542

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