The pen may send a double-click message on some Windows Vista-based tablet devices even though you actually perform a single-click

Article translations Article translations
Article ID: 941642 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

On some Windows Vista-based tablet devices, the pen may send a double-click message even though you actually perform a single-click. This problem causes some advanced features that are provided in certain products to be unusable. This problem occurs when the Use flicks to perform common actions quickly and easily feature is disabled.

For example, when you tap the pen one time in the color palette toolbar in Microsoft Paint, a dialog box for a color palette opens instead of a color being selected as expected.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Update.mumNot Applicable1,79129-Aug-200715:41Not Applicable
X86_049b0a64e1498fc3eb796264d9f0e4c4_31bf3856ad364e35_6.0.6000.20670_none_62e07a418d3611a7.manifestNot Applicable71629-Aug-200715:41Not Applicable
X86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6000.20670_none_cf67f943f8fdbb47.manifestNot Applicable96,85329-Aug-200715:41Not Applicable
Tabletpcplatforminput-core-ppdlic.xrm-msNot Applicable3,00229-Aug-200702:30Not Applicable
Tabsvc.dll6.0.6000.2067068,09629-Aug-200702:45x86
Tabsvc.mofNot Applicable2,84507-Jan-200705:38Not Applicable
Touchx.dll6.0.6000.206702,073,60029-Aug-200702:45x86
Wisptis.exe6.0.6000.20670244,22429-Aug-200701:50x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_882edc8d64cf31871a659b9794c1e955_31bf3856ad364e35_6.0.6000.20670_none_d9d4e8b549ee1679.manifestNot Applicable72029-Aug-200715:41Not Applicable
Amd64_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6000.20670_none_2b8694c7b15b2c7d.manifestNot Applicable97,19829-Aug-200715:45Not Applicable
Update.mumNot Applicable1,80129-Aug-200715:41Not Applicable
Tabletpcplatforminput-core-ppdlic.xrm-msNot Applicable3,00229-Aug-200703:40Not Applicable
Tabsvc.dll6.0.6000.2067084,99229-Aug-200703:52x64
Tabsvc.mofNot Applicable2,84507-Jan-200705:38Not Applicable
Touchx.dll6.0.6000.206702,084,35229-Aug-200703:52x64
Wisptis.exe6.0.6000.20670287,23229-Aug-200702:16x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about pen flicks, visit the following Web sites:
http://windowshelp.microsoft.com/Windows/en-us/Help/ee4eb1e6-b3ff-4627-9da7-9676f3a28c621033.mspx
http://windowshelp.microsoft.com/Windows/en-us/Help/225a747e-3817-4ea9-9089-8ccd33574ae81033.mspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 941642 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertisebeginner kbfix kbqfe kbhotfixserver KB941642

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com