The Edgetransport.exe process may stop unexpectedly on a Exchange Server 2007-based edge server

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Article ID: 944321 - View products that this article applies to.
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SYMPTOMS

On a Microsoft Exchange Server 2007-based edge server, the Edgetransport.exe process may stop unexpectedly. Additionally, if you have enabled error reporting, the following error message may be logged in the error report:
------------------- Error Report -------------------

Error report created <Date, Time>
CLR is terminating
Here are the bucketing parameters used:
P1(flavor)=<Processor>
P2(appVer)=<version>
P3(appName)=edgetransport.exe
P4(assemblyName)=Microsoft.Exchange.Isam.Interop.dll
P5(Exchange Method Name)=Microsoft.Exchange.Isam.Interop.MJetRetrieveColumn
P6(exceptionType)=Microsoft.Exchange.Isam.IsamRecordDeletedException
P7(Call Stack Hash)=22b5
P8(assemblyVer)=<version>
Method Name=Microsoft.Exchange.Isam.?A0x6a329d7d.HandleError
Exception Message=Record has been deleted (-1017)
Exchange assembly name=Microsoft.Exchange.Isam.Interop.dll
eip=<xxxx>
TargetSite=<xxxx>
Build bit-size=64
Executable Name=edgetransport.exe

RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1
To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 6 for Exchange Server 2007
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about error reporting, visit the following Microsoft Web site:
http://technet2.microsoft.com/windowsserver/en/library/52fc29db-aa2f-4f89-a6a9-65ba90d5e57b1033.mspx?mfr=true

Properties

Article ID: 944321 - Last Review: February 21, 2008 - Revision: 1.7
APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbbug kbfix kbqfe kbhotfixrollup kbhotfixserver KB944321

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