Article ID: 944354 - View products that this article applies to.
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When you are trying to install Service pack 2 onto a Windows Server 2003 computer, you receive the following error messages in order:
Service Pack 2 Setup Error
The System cannot find the file specified.
Service Pack 2 Setup Error
Service Pack 2 installation did not complete.
In the svcpack.log file, you can see messages similar to the followings:
179.058: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
179.058: DoInstallation: Failed to unregistering spuninst.exe for recovery.
179.158: The system cannot find the file specified.
225.304: Message displayed to the user: The system cannot find the file specified.
225.304: User Input: OK
225.304: Service Pack 2 installation did not complete.
253.285: Message displayed to the user: Service Pack 2 installation did not complete.
253.285: User Input: OK
253.285: Update.exe extended error code = 0x1ffe0002
253.285: Update.exe return code was masked to 0x643 for MSI custom action compliance.
This problem may occur when the following registry key is missing.
If the key is missing, please find a Windows Server 2003 computer that is freshly installed, and export this key. Import the key to the problematic computer.
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Article ID: 944354 - Last Review: October 29, 2007 - Revision: 1.1