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A Windows Server 2003-based computer may restart randomly when you set the System Failure option or you may receive an error message when you set the "Disable automatic restart on system failure" option

Article ID: 947478 - View products that this article applies to.

SYMPTOMS

Consider the following scenarios.

Scenario 1

On a Windows Server 2003-based computer that has a McAfee product installed, you set the System Failure option to Automatically restart. In this scenario, the computer may restart randomly.

Scenario 2

On a Windows Server 2003-based computer that has a McAfee product installed, you set the Disable automatic restart on system failure option. In this scenario, you may receive one of the following error messages:

STOP 0x0000000A (parameter1, parameter2, parameter3, parameter4)
IRQL_NOT_LESS_OR_EQUAL

STOP 0x00000019 (parameter1, parameter2, parameter3, parameter4)
BAD_POOL_HEADER

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CAUSE

This problem may occur because of the Mfehidk.sys file.

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RESOLUTION

To resolve this problem, contact the third-party manufacturer.

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MORE INFORMATION

For more information, visit the following Web site:

https://knowledge.mcafee.com/article/529/KB47537_f.SAL_Public.html

(https://knowledge.mcafee.com/article/529/KB47537_f.SAL_Public.html)

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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