The Work Online button remains visible for an offline folder after you put the folder into suspend mode on a Windows Vista-based computer

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Article ID: 948885 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have an offline folder on a Windows Vista-based computer.
  • You run an application that uses a client-side caching API to put this folder into suspend mode.
In this scenario, you expect that only this application can be used to make the offline folder work online. However, in Windows Explorer, the Work Online button remains visible and functional for the offline folder.

RESOLUTION

A hotfix is available to resolve this problem. After you apply this hotfix, the Work Online button disappears when you put the offline folder into suspend mode.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,93227-Feb-200802:06Not Applicable
Package_2_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77027-Feb-200802:06Not Applicable
Package_3_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77827-Feb-200802:06Not Applicable
Package_4_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77027-Feb-200802:06Not Applicable
Package_5_for_kb948885~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77327-Feb-200802:06Not Applicable
Package_for_kb948885_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,89927-Feb-200802:06Not Applicable
Package_for_kb948885_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36727-Feb-200802:06Not Applicable
Package_for_kb948885_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71327-Feb-200802:06Not Applicable
Package_for_kb948885_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,40527-Feb-200802:06Not Applicable
Package_for_kb948885_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43127-Feb-200802:06Not Applicable
Package_for_kb948885_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42027-Feb-200802:06Not Applicable
Package_for_kb948885_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42427-Feb-200802:06Not Applicable
Update.mumNot Applicable2,75827-Feb-200802:06Not Applicable
X86_0fa20d9b2cfeca44f83307a067e4afa3_31bf3856ad364e35_6.0.6000.20779_none_fcdf6ba420f8bd19.manifestNot Applicable70527-Feb-200802:06Not Applicable
X86_2efc3228fd74428326e7cb1b9ec8d8af_31bf3856ad364e35_6.0.6000.20779_none_519a9106a1e727ff.manifestNot Applicable69327-Feb-200802:06Not Applicable
X86_a3136ce7c38bb95c1a10c896136a56ab_31bf3856ad364e35_6.0.6001.22122_none_304c0389e92b9ff3.manifestNot Applicable70527-Feb-200802:06Not Applicable
X86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6000.20779_none_9ca8fa32780f0095.manifestNot Applicable14,33726-Feb-200805:51Not Applicable
X86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6001.22122_none_9ebe466e75135470.manifestNot Applicable16,07026-Feb-200806:09Not Applicable
X86_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6000.20779_none_583589177d912613.manifestNot Applicable6,85626-Feb-200805:56Not Applicable
Csc.sys6.0.6000.20779348,16026-Feb-200802:58x86
Cscmig.dll6.0.6000.20779105,98426-Feb-200805:25x86
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,02126-Feb-200805:07Not Applicable
Csc.sys6.0.6001.22122351,23226-Feb-200802:57x86
Cscmig.dll6.0.6001.22122106,49626-Feb-200805:25x86
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,05026-Feb-200805:05Not Applicable
Rdbss.sys6.0.6000.20779222,72026-Feb-200802:58x86
Windows Vista, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_2a729c1c56fec527efddcf2f37b8487a_31bf3856ad364e35_6.0.6000.20779_none_eafe0eb33d675e1b.manifestNot Applicable69727-Feb-200802:06Not Applicable
Amd64_8f98061c768c13cf83127584763c3021_31bf3856ad364e35_6.0.6000.20779_none_13d8207b8f438ad1.manifestNot Applicable70927-Feb-200802:06Not Applicable
Amd64_f480bab8d837a123318c08a48e490d6c_31bf3856ad364e35_6.0.6001.22122_none_4a3499a48d190a64.manifestNot Applicable70927-Feb-200802:06Not Applicable
Amd64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6000.20779_none_f8c795b6306c71cb.manifestNot Applicable14,36526-Feb-200805:08Not Applicable
Amd64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6001.22122_none_fadce1f22d70c5a6.manifestNot Applicable16,09826-Feb-200806:39Not Applicable
Amd64_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6000.20779_none_b454249b35ee9749.manifestNot Applicable7,11326-Feb-200805:15Not Applicable
Package_1_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,94427-Feb-200802:06Not Applicable
Package_2_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78027-Feb-200802:06Not Applicable
Package_3_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78827-Feb-200802:06Not Applicable
Package_4_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78027-Feb-200802:06Not Applicable
Package_5_for_kb948885~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78327-Feb-200802:06Not Applicable
Package_for_kb948885_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,91127-Feb-200802:06Not Applicable
Package_for_kb948885_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37527-Feb-200802:06Not Applicable
Package_for_kb948885_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72327-Feb-200802:06Not Applicable
Package_for_kb948885_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,41327-Feb-200802:06Not Applicable
Package_for_kb948885_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43927-Feb-200802:06Not Applicable
Package_for_kb948885_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42827-Feb-200802:06Not Applicable
Package_for_kb948885_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43227-Feb-200802:06Not Applicable
Update.mumNot Applicable2,77827-Feb-200802:06Not Applicable
Csc.sys6.0.6000.20779456,70426-Feb-200802:28x64
Cscmig.dll6.0.6000.20779134,14426-Feb-200804:51x64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,02126-Feb-200804:27Not Applicable
Csc.sys6.0.6001.22122460,80026-Feb-200803:29x64
Cscmig.dll6.0.6001.22122134,65626-Feb-200805:54x64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,05026-Feb-200805:33Not Applicable
Rdbss.sys6.0.6000.20779288,76826-Feb-200802:27x64
Windows Vista, IA-64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_458a9ef30a5183b034a1e5e66045218b_31bf3856ad364e35_6.0.6001.22122_none_3530f5b9282c523a.manifestNot Applicable70727-Feb-200802:05Not Applicable
Ia64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.0.6001.22122_none_9ebfea6475115d6c.manifestNot Applicable16,08426-Feb-200806:19Not Applicable
Package_1_for_kb948885~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,77527-Feb-200802:05Not Applicable
Package_for_kb948885_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,40927-Feb-200802:05Not Applicable
Package_for_kb948885_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43427-Feb-200802:05Not Applicable
Update.mumNot Applicable1,40527-Feb-200802:05Not Applicable
Csc.sys6.0.6001.221221,016,83226-Feb-200803:08IA-64
Cscmig.dll6.0.6001.22122285,18426-Feb-200805:45IA-64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,05026-Feb-200805:22Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about offline files, visit the following Microsoft Web site:
http://windowshelp.microsoft.com/Windows/en-us/Help/93a550df-34cd-4497-85d0-8732602f59591033.mspx
For more information about changes to offline files in Windows Vista, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/magazine/cc137753.aspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 948885 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe kbHotfixServer KB948885

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