Article ID: 953617 - View products that this article applies to.
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
On a Windows Server 2003 based computer where Veritas backup is running, the hard disk space may rapidly run out. You may find that the <driverletter>:\System Volume Information folder grows quickly.
When a backup of the Shadow Copy Components is run, the Windows VSS service generates cache files that contain the original data that changed during backup. These are also referred as snapshots.
This issue occurs when the backup program does not delete the snapshots.
To work around this issue, please refer to the article that is listed in the More Information section in this article. Symantec has provided a workaround which is to set a maximum size limit of the total storage area that the shadow copies can occupy.
You may also contact Symantec for further assistance or questions about Veritas backup.
Symantec has provided this document for the issue. The document ID is 284154:
How to purge the Microsoft Volume Shadowcopy Service (VSS) snapshots if they do not get deleted automatically after the backup of Shadow Copy Components.
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Article ID: 953617 - Last Review: May 27, 2008 - Revision: 1.0