The last character of a user's Chinese display name is truncated in the Offline Address Book on an Exchange 2007 server

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Article ID: 956199 - View products that this article applies to.
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SYMPTOMS

In the following scenarios, the last character of a user's Chinese display name is truncated in the Offline Address Book (OAB) on a Microsoft Exchange Server 2007 server:
  • Users of Microsoft Office Outlook 2003 Service Pack 1 (SP1) connect to an Exchange 2007 server and then download the OAB.
  • Users of Outlook 2003 Service Pack 2 (SP2) clients or of later versions of Outlook 2003 clients connect to a Microsoft Exchange Server 2003 SP1 server to download the OAB. After this, the mailboxes of these clients are migrated to an Exchange 2007 server. Then, these users download the OAB again.
  • The OAB is located on an Exchange 2003 SP1 server, and then it is moved to an Exchange 2007 server. After that, the users of the Exchange 2003 SP1 server download the OAB again.

RESOLUTION

To resolve this problem, install Update Rollup 5 for Exchange 2007 Service Pack 1.

For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 956199 - Last Review: November 20, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbhotfixrollup kbqfe kbexpertiseadvanced KB956199

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