A Background Intelligent Transfer Service (BITS) client cannot handle files that have paths that contain the volume GUID in Windows Server 2008 or in Windows Vista

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Article ID: 956774 - View products that this article applies to.
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.
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SYMPTOMS

Consider the following scenario:
  • You create a volume on a computer that is running Windows Server 2008 or Windows Vista . This volume does not have a drive letter or a mount point. The unique access method is the volume's GUID.
  • You try to download one or more files from a Background Intelligent Transfer Service (BITS) server to this volume. Or, you try to upload one or more files from this volume to a BITS server.
In this scenario, the BITS client cannot download or upload the files.

CAUSE

This problem occurs because the BITS client cannot handle a path that contains the volume GUID.

RESOLUTION

Update information

To resolve this problem, visit one of the following Microsoft Web sites to obtain the appropriate update:

Update for Windows Server 2008 (KB956774)

http://www.microsoft.com/downloads/details.aspx?FamilyId=28DFDE7F-3B65-4A0E-BC06-05B23D241019

Update for Windows Server 2008 for Itanium-based Systems (KB956774)

http://www.microsoft.com/downloads/details.aspx?FamilyId=56DC2482-5AD9-4588-8A02-8A3C3EA00FC4

Update for Windows Server 2008 x64 Edition (KB956774)

http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC9DBB9-82AD-4D34-9267-76A0126A8F18

Update for Windows Vista (KB956774)

http://www.microsoft.com/downloads/details.aspx?FamilyId=E8D89C80-3D82-4C7B-B63E-BFAF77DC394F

Update for Windows Vista for x64-based Systems (KB956774)

http://www.microsoft.com/downloads/details.aspx?FamilyId=1F7EA7F4-C28D-4358-BDF1-92F345147A13

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.600 0 . 20 xxx Windows RTM LDR
    6.0.600 1 . 22 xxx Windows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Qmgr.dll7.0.6000.20899750,08020-Aug-200803:17x86
Qmgr.mofNot Applicable2,30213-Dec-200720:03Not Applicable
Qmgr.dll7.0.6001.22247758,27220-Aug-200803:33x86
Qmgr.mofNot Applicable2,30218-Dec-200721:12Not Applicable
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Qmgr.dll7.0.6000.208991,039,36020-Aug-200803:39x64
Qmgr.mofNot Applicable2,30214-Dec-200721:42Not Applicable
Qmgr.dll7.0.6001.222471,082,36820-Aug-200804:46x64
Qmgr.mofNot Applicable2,30218-Dec-200721:13Not Applicable
Qmgr.mofNot Applicable2,30213-Dec-200720:03Not Applicable
Qmgr.mofNot Applicable2,30218-Dec-200721:12Not Applicable
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Qmgr.dll7.0.6001.222472,245,63220-Aug-200804:51IA-64
Qmgr.mofNot Applicable2,30218-Dec-200721:14Not Applicable
Qmgr.mofNot Applicable2,30218-Dec-200721:12Not Applicable

WORKAROUND

To work around is problem, assign a drive letter to the volume, or mount the volume to a directory.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about BITS, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa362708.aspx

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File namePackage_1_for_kb956774~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,779
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_2_for_kb956774~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,946
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_3_for_kb956774~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_4_for_kb956774~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_5_for_kb956774~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_for_kb956774_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
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File versionNot Applicable
File size1,425
Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_for_kb956774_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)20-Aug-2008
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PlatformNot Applicable
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File versionNot Applicable
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File nameX86_6f531cf0bf2bd63e45f27db4ec83a376_31bf3856ad364e35_6.0.6000.20899_none_101db030823b8b23.manifest
File versionNot Applicable
File size699
Date (UTC)20-Aug-2008
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File nameX86_b555231324745cceaa673b4b0eaca95b_31bf3856ad364e35_6.0.6001.22247_none_6207d054b74ae67c.manifest
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Date (UTC)20-Aug-2008
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PlatformNot Applicable
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File versionNot Applicable
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Time (UTC)03:38
PlatformNot Applicable
File nameX86_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6001.22247_none_23f625f412a9c9a2.manifest
File versionNot Applicable
File size116,541
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Time (UTC)04:11
PlatformNot Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameAmd64_0f02743c410ee7bcd9ed1ffe5a5f3221_31bf3856ad364e35_6.0.6001.22247_none_dc3d3cd16bf0ce3e.manifest
File versionNot Applicable
File size703
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File nameAmd64_9353e9ec8cbffd694fe040d13742c4f1_31bf3856ad364e35_6.0.6001.22247_none_e8f8dcf8c6d043a1.manifest
File versionNot Applicable
File size1,048
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File nameAmd64_e0b94ad80fd1a1539e94ffc411b18aca_31bf3856ad364e35_6.0.6000.20899_none_ccf798d5db1e9d25.manifest
File versionNot Applicable
File size1,048
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File nameAmd64_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6000.20899_none_7dfa73c9ce07684a.manifest
File versionNot Applicable
File size116,360
Date (UTC)20-Aug-2008
Time (UTC)04:06
PlatformNot Applicable
File nameAmd64_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6001.22247_none_8014c177cb073ad8.manifest
File versionNot Applicable
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Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_1_for_kb956774~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,789
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_2_for_kb956774~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_3_for_kb956774~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_4_for_kb956774~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_5_for_kb956774~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,013
Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_for_kb956774_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_for_kb956774_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File nameWow64_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6000.20899_none_884f1e1c02682a45.manifest
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File versionNot Applicable
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Time (UTC)03:56
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Additional files for all supported IA-64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameIa64_c96a37700fe75b0964628a44f6164efa_31bf3856ad364e35_6.0.6001.22247_none_94ed269edfe76c2d.manifest
File versionNot Applicable
File size701
Date (UTC)20-Aug-2008
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PlatformNot Applicable
File nameIa64_f90c4204f98ad10230d9d27566a150a5_31bf3856ad364e35_6.0.6001.22247_none_36aff9c543a5432d.manifest
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File size1,046
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File nameIa64_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6001.22247_none_23f7c9ea12a7d29e.manifest
File versionNot Applicable
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Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_1_for_kb956774~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_2_for_kb956774~31bf3856ad364e35~ia64~~6.0.1.0.mum
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Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_3_for_kb956774~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
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Date (UTC)20-Aug-2008
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PlatformNot Applicable
File namePackage_for_kb956774_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
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Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File namePackage_for_kb956774_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)20-Aug-2008
Time (UTC)11:45
PlatformNot Applicable
File nameWow64_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6001.22247_none_8a696bc9ff67fcd3.manifest
File versionNot Applicable
File size106,147
Date (UTC)20-Aug-2008
Time (UTC)03:56
PlatformNot Applicable

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 956774 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Ultimate
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbhyperv kbautohotfix kbexpertiseinter kbfix kbbug kbqfe KB956774

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