The smart card personal identification number (PIN) dialog box does not appear in the foreground of the desktop when you enroll a smart card certificate in Windows Vista Service Pack 1 or Windows Server 2008

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Article ID: 959406 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista Service Pack 1 or Windows Server 2008, you try to enroll a smart card certificate from a certification authority (CA) in Internet Explorer. At the end of the certificate Web enrollment process, you expect the smart card personal identification number (PIN) dialog box to appear in the foreground of the desktop for you to enter the PIN code. However, you do not see the dialog box. Instead, an icon blinks in the taskbar. If you click the icon in the taskbar, the dialog box appears in the foreground.

Notes
  • If you do not have a smart card in the smart card reader, or if the smart card is not writable, a please insert smartcard dialog box is minimized in the taskbar.
  • This issue does not occur in the RTM version of Windows Vista.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Server 2008 or Windows Vista SP1 installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 and Windows Vista note

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Certenroll.dll6.0.6001.222981,112,06430-Oct-200803:59x86
Certenrollctrl.exe6.0.6001.222986,65630-Oct-200803:59x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Certenroll.dll6.0.6001.222981,658,36830-Oct-200805:31x64
Certenrollctrl.exe6.0.6001.222987,68030-Oct-200805:29x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Certenroll.dll6.0.6001.222983,176,96030-Oct-200805:19IA-64
Certenrollctrl.exe6.0.6001.2229811,26430-Oct-200805:15IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File namePackage_for_kb959406_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)30-Oct-2008
Time (UTC)12:19
File nameX86_92252a8e4201693a0308c10ea6cb6080_31bf3856ad364e35_6.0.6001.22298_none_6d5bec9825332d6d.manifest
File versionNot Applicable
File size713
Date (UTC)30-Oct-2008
Time (UTC)12:19
File nameX86_microsoft-windows-x..rtificateenrollment_31bf3856ad364e35_6.0.6001.22298_none_f3c708a7a8064339.manifest
File versionNot Applicable
File size554,995
Date (UTC)30-Oct-2008
Time (UTC)04:23

Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File nameAmd64_cd195c254eae6075cc53542e7b2ab497_31bf3856ad364e35_6.0.6001.22298_none_0af73e88c29a69a8.manifest
File versionNot Applicable
File size1,074
Date (UTC)30-Oct-2008
Time (UTC)12:19
File nameAmd64_microsoft-windows-x..rtificateenrollment_31bf3856ad364e35_6.0.6001.22298_none_4fe5a42b6063b46f.manifest
File versionNot Applicable
File size555,033
Date (UTC)30-Oct-2008
Time (UTC)06:06
File namePackage_for_kb959406_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)30-Oct-2008
Time (UTC)12:19
File nameX86_microsoft-windows-x..rtificateenrollment_31bf3856ad364e35_6.0.6001.22298_none_f3c708a7a8064339.manifest
File versionNot Applicable
File size554,995
Date (UTC)30-Oct-2008
Time (UTC)04:23

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameIa64_12b3adb1f4f06aef7cdce63844d14469_31bf3856ad364e35_6.0.6001.22298_none_6ec29335317399be.manifest
File versionNot Applicable
File size1,072
Date (UTC)30-Oct-2008
Time (UTC)12:19
File nameIa64_microsoft-windows-x..rtificateenrollment_31bf3856ad364e35_6.0.6001.22298_none_f3c8ac9da8044c35.manifest
File versionNot Applicable
File size555,014
Date (UTC)30-Oct-2008
Time (UTC)06:01
File namePackage_for_kb959406_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)30-Oct-2008
Time (UTC)12:19
File namePackage_for_kb959406_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)30-Oct-2008
Time (UTC)12:19

Properties

Article ID: 959406 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Ultimate
    • Windows Vista Home Premium
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbsurveynew kbqfe KB959406

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