A recorded TV show plays back only audio after you install update 955519 for Windows Media Center on a Windows Vista-based computer that is configured to use digital cable card tuners

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Article ID: 959485 - View products that this article applies to.
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SYMPTOMS

You install the October 2008 Cumulative Update for Windows Media Center for Windows Vista (955519) on a Media Center system that has digital cable card tuners installed. When you perform back-to-back recordings, the first recorded TV show plays back correctly. However, the second recorded TV show plays back only audio.

For more information about the October 2008 cumulative update, click the following article number to view the article in the Microsoft Knowledge Base:
955519 October 2008 Cumulative Update for Media Center for Windows Vista

RESOLUTION

This problem is resolved in update 959485 for Media Center.

Update information

To obtain update 959485 for Media Center for Windows Vista, you can download it from the Windows Download Center.

Windows Download Center

The following files are available for download from the Microsoft Download Center:


Update for Media Center for Windows Vista, 32-bit versions

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Download
Download the 959485 package now.

Update for Media Center for Windows Vista, 64-bit versions

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Download
Download the 959485 package now.

Release Date: December 4, 2008

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There are no prerequisites for installing this update.

Restart requirement

You may have to restart the computer after you apply this update.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista file information notes

  • The files that apply to a specific product, milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.600 0 . 20 xxx Windows RTM LDR
    6.0.600 1 . 22 xxx Windows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Encdec.dll6.6.6000.20962428,03221-Nov-200804:27x86
Encdec.dll6.6.6001.22314428,54421-Nov-200804:34x86
Mpeg2data.ax6.6.6000.2096268,60821-Nov-200804:28Not Applicable
Msdvbnp.ax6.6.6000.2096257,85621-Nov-200804:28Not Applicable
Msnp.ax6.6.6000.2096280,89621-Nov-200804:29Not Applicable
Psisdecd.dll6.6.6000.20962292,35221-Nov-200804:30x86
Psisrndr.ax6.6.6000.20962217,08821-Nov-200804:30Not Applicable
Mpeg2data.ax6.6.6001.2231469,63221-Nov-200804:33Not Applicable
Msdvbnp.ax6.6.6001.2231457,85621-Nov-200804:33Not Applicable
Msnp.ax6.6.6001.2231480,89621-Nov-200804:33Not Applicable
Psisdecd.dll6.6.6001.22314293,37621-Nov-200804:34x86
Psisrndr.ax6.6.6001.22314217,08821-Nov-200804:33Not Applicable
For all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Encdec.dll6.6.6000.20962556,03221-Nov-200804:24x64
Encdec.dll6.6.6001.22314558,59221-Nov-200805:41x64
Mpeg2data.ax6.6.6000.2096299,32821-Nov-200804:25Not Applicable
Msdvbnp.ax6.6.6000.2096273,21621-Nov-200804:26Not Applicable
Msnp.ax6.6.6000.20962101,37621-Nov-200804:26Not Applicable
Psisdecd.dll6.6.6000.20962374,78421-Nov-200804:28x64
Psisrndr.ax6.6.6000.20962288,25621-Nov-200804:28Not Applicable
Mpeg2data.ax6.6.6001.22314100,35221-Nov-200805:40Not Applicable
Msdvbnp.ax6.6.6001.2231473,21621-Nov-200805:40Not Applicable
Msnp.ax6.6.6001.22314101,37621-Nov-200805:40Not Applicable
Psisdecd.dll6.6.6001.22314375,80821-Nov-200805:41x64
Psisrndr.ax6.6.6001.22314289,79221-Nov-200805:40Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Known issues

This update addresses recording and playback issues for Media Center for Windows Vista. If you watch the TV shows that are recorded from digital cable card tuners on Media Center extenders, you may still experience some playback issues in which there is audio but no video.

Recommended configurations

There are many possible TV Tuner configurations for Media Center. The following are configurations that may be affected by the issue that is discussed in Microsoft Knowledge Base article 955519. Additionally, recommendations are provided.

Use Windows Media Center-based computer for recorded TV playback without extenders

  • Windows Media Center with only digital cable card tuners

    For this configuration, we recommend that you install both update 955519 and 959485.
  • Windows Media Center with digital cable card tuner and other digital tuners (not digital cable card) or analog tuners

    For this configuration, we recommend that you install both update 955519 and 959485.
  • Windows Media Center with other digital tuners (not digital cable card) or analog tuners

    For this configuration, we recommend that you install update 955519. You do not have to install 959485.

Use extenders together with Windows Media Center for recorded TV playback

  • Windows Media Center together with only digital cable card tuners

    For this configuration, we recommend that you uninstall update 955519 and that you not install update 959485.
  • Windows Media Center with digital cable card tuner and other digital tuners (not digital cable card) or analog tuners

    For this configuration, we recommend that you uninstall update 955519 and that you not install update 959485.
  • Windows Media Center with other digital tuners (not digital cable card) or analog tuners

    For this configuration, we recommend that you install update 955519. You do not have to install update 959485.
For more information about the file naming schema for Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New File Naming Schema for Microsoft Windows Software Update Packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 959485 - Last Review: December 5, 2008 - Revision: 1.0
APPLIES TO
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
atdownload kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB959485

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