Windows Vista does not use all the bandwidth of a PPPoE connection when you download a file from an FTP server

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Article ID: 960519 - View products that this article applies to.
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SYMPTOMS

On a Windows Vista-based or Windows Server 2008-based computer, you try to download a file from an FTP server through a 100 Mbps Point-to-Point Protocol over Ethernet (PPPoE) connection. However, only 30% network bandwidth is used. In this case, the file download speed is limited to 30 megabits per second (Mbps).

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Vista or Windows Server 2008 installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6000.20xxx Windows RTM LDR
    6.0.6001.22xxx Windows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Raspppoe.sys6.0.6000.2096741,47202-Dec-200802:21x86X86_MICROSOFT-WINDOWS-RASBASE-RASP
Raspppoe.sys6.0.6001.2232041,47202-Dec-200802:31x86X86_MICROSOFT-WINDOWS-RASBASE-RASP
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Raspppoe.sys6.0.6000.2096750,17602-Dec-200802:46x64AMD64_MICROSOFT-WINDOWS-RASBASE-RASP
Raspppoe.sys6.0.6001.2232050,17602-Dec-200803:48x64AMD64_MICROSOFT-WINDOWS-RASBASE-RASP
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Raspppoe.sys6.0.6001.22320125,44002-Dec-200803:42IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about FTP, visit the following Microsoft Web site:
http://windowshelp.microsoft.com/Windows/en-us/Help/2244170f-1fa3-418a-a203-1e2a8e5d8a3f1033.mspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File namePackage_for_kb960519_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,420
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,424
Date (UTC)02-Dec-2008
Time (UTC)14:11
File nameX86_6b44a9953fe34f591da2f9f4413dbbe2_31bf3856ad364e35_6.0.6001.22320_none_ec6ff9f0df455d36.manifest
File versionNot Applicable
File size704
Date (UTC)02-Dec-2008
Time (UTC)14:11
File nameX86_a2b0ad6bca392cbd9354afc98f93e458_31bf3856ad364e35_6.0.6000.20967_none_c62d9492491d415c.manifest
File versionNot Applicable
File size704
Date (UTC)02-Dec-2008
Time (UTC)14:11
File nameX86_microsoft-windows-rasbase-raspppoe_31bf3856ad364e35_6.0.6000.20967_none_549d088fb6b93b42.manifest
File versionNot Applicable
File size3,977
Date (UTC)02-Dec-2008
Time (UTC)04:51
File nameX86_microsoft-windows-rasbase-raspppoe_31bf3856ad364e35_6.0.6001.22320_none_56a784dfb3c5ab0e.manifest
File versionNot Applicable
File size3,977
Date (UTC)02-Dec-2008
Time (UTC)05:47
Additional files for all supported x64-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_74446271844b296764012fca889d5039_31bf3856ad364e35_6.0.6000.20967_none_fa512343bb3d7b0f.manifest
File versionNot Applicable
File size708
Date (UTC)02-Dec-2008
Time (UTC)14:11
File nameAmd64_7c7552ded7bd5b430894aa19a9f80d2a_31bf3856ad364e35_6.0.6001.22320_none_b1a2d4e8adb23a14.manifest
File versionNot Applicable
File size708
Date (UTC)02-Dec-2008
Time (UTC)14:11
File nameAmd64_microsoft-windows-rasbase-raspppoe_31bf3856ad364e35_6.0.6000.20967_none_b0bba4136f16ac78.manifest
File versionNot Applicable
File size4,243
Date (UTC)02-Dec-2008
Time (UTC)05:39
File nameAmd64_microsoft-windows-rasbase-raspppoe_31bf3856ad364e35_6.0.6001.22320_none_b2c620636c231c44.manifest
File versionNot Applicable
File size4,243
Date (UTC)02-Dec-2008
Time (UTC)06:44
File namePackage_for_kb960519_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,428
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,432
Date (UTC)02-Dec-2008
Time (UTC)14:11
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_aba146d3664e6902b6097299160ac599_31bf3856ad364e35_6.0.6001.22320_none_b2de46b532fd3de7.manifest
File versionNot Applicable
File size706
Date (UTC)02-Dec-2008
Time (UTC)14:11
File nameIa64_microsoft-windows-rasbase-raspppoe_31bf3856ad364e35_6.0.6001.22320_none_56a928d5b3c3b40a.manifest
File versionNot Applicable
File size4,238
Date (UTC)02-Dec-2008
Time (UTC)07:13
File namePackage_for_kb960519_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)02-Dec-2008
Time (UTC)14:11
File namePackage_for_kb960519_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)02-Dec-2008
Time (UTC)14:11

Properties

Article ID: 960519 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseinter kbfix kbsurveynew kbqfe KB960519

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