A Windows Server 2003-based partent domain and some Windows Server 2003-based child domains exist in an Active Directory environment, or A Windows Server 2008-based partent domain and some Windows Server 2008-based child domains exist in an Active Directory environment.
The DNS zone of the parent domain is configured to use the
To all DNS servers in the Active Directory forest replication
Scavenging is configured in the parent DNS zone.
The DNS zones for child domains are configured to use the
To all DNS servers in the Active Directory domain replication
Scavenging is also configured in child DNS zones.
In this scenario, the DNS delegation records may be scavenged
from the parent domain DNS zone. After these records are scavenged, name
resolution functionality is broken between the parent domain and the child
domains. Name resolution is also broken among child
Additionally, in the Properties box of the
delegated domain, the IP addresses of the authoritative servers for the domain
appear with an asterisk (*).
The glue records become unknown on the DNS console.
When a DNS server in a child domain starts, the server loads
its parent zone. However, the server incorrectly sets a time stamp on the
delegation DNS record. This change is then replicated to DNS servers in the
parent domain. Because the delegation DNS record is never updated, the record
is scavenged when the scavenging interval expires.
delegation DNS record is deleted, communication between the parent domain DNS
server and child domain DNS server is broken. Similarly, communication among
child domain DNS servers is also broken in this scenario.
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing this specific problem. This hotfix
might receive additional testing. Therefore, if you are not severely affected
by this problem, we recommend that you wait for the next software update that
contains this hotfix.
If the hotfix is available for download, there
is a "Hotfix download available" section at the top of this Knowledge Base
article. If this section does not appear, contact Microsoft Customer Service
and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
To apply this hotfix, the computer must have Windows Server 2003
Service Pack 1,Windows Server 2003 Service Pack 2, or Windows Server 2008 installed.
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time item in Control