Article ID: 961606 - Last Review: May 19, 2009 - Revision: 1.1

After you apply Rollup Update 5 for Exchange Server 2007 SP1, Outlook Web Access users find the font size of plain text messages is extremely small when they use some third-party Web browsers

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SYMPTOMS

After you apply Rollup Update 5 for Microsoft Exchange Server 2007 Service Pack 1 (SP1), Outlook Web Access (OWA) users may find that the font size of plain text messages is extremely small. This symptom occurs when users are running certain third-party Web browsers instead of Windows Internet Explorer.

CAUSE

Exchange Server OWA 2007 generates HTML tags and styles that are not supported by some third-party Web browsers.

RESOLUTION

To resolve this problem, install Update Rollup 8 for Exchange 2007 Service Pack 1.

For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=157084)
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseinter kbexpertiseadvanced kbqfe kbsurveynew kbhotfixrollup KB961606
 

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