Package distribution fails on a System Center Configuration Manager 2007 Service Pack 1 site if a file name in the package contains an ampersand (&)

Article translations Article translations
Article ID: 967648 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • Distribution points and branch distribution points exist in a Microsoft System Center Configuration Manager 2007 Service Pack 1 (SP1) site.
  • A package is saved on distribution points and on branch distribution points.
  • A file name in this package contains an ampersand (&).
  • A property of this package is changed on the distribution points.
In this scenario, branch distribution points cannot update this package, and an error is encountered. Additionally, package distribution fails, and the package folder on branch distribution points cannot be accessed because of security permissions issues.

In the PeerDPAgent.log file, you notice the following error message:
Download failed for content CTM job {GUID}, error 0x80004005 PeerDPAgent
In the ContentTransferMaanger.log file, you notice the following error message:
RDCTraverse failed. (0x80004005) ContentTransferManager
CCTMJob::_PrepareDeltaDownload failed. (0x80004005) ContentTransferManager
Unable to enumerate files in <file name> (0x80070003) ContentTransferManager

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem is that described in this article. Apply this hotfix only to systems that are experiencing the problem is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have System Center Configuration Manager 2007 SP1 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ccmctm.dll4.0.6221.1152299,88830-Nov-200822:15x86
Mp.msiNot applicable9,233,40830-Nov-200822:10Not applicable
Sccm2007ac-sp1-kb967648-x86.mspNot applicable2,413,05630-Nov-200822:15Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 967648 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbautohotfix kberrmsg kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB967648

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com