Both public logons and private logons that connect to a Client Access server (CAS) proxy are processed as private logons on an Exchange Server 2007 Service Pack 1-based server

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Article ID: 968715 - View products that this article applies to.
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SYMPTOMS

In an Exchange Server 2007 Service Pack 1 (SP1) environment, the following Outlook Web Access (OWA) features have controls that depend on whether a user selects the This is a public or shared option or the This is a private computer option on the Form Based Authentication (FBA) logon page.
  • Direct file access
  • WebReady Document Viewing

However, the "public" value of the logon session is not processed if you have a Client Access server (CAS) proxy deployed. In this situation, both public logons and private logons that connect to a second CAS proxy server are processed as private logons. For example, customers have two sites deployed together with a CAS proxy. A user of Site 2 logs on to the user mailbox by using an Exchange FBA public logon against the CAS proxy server in Site 1. In this scenario, if the user checks the About page by clicking the Options icon, the user finds the value of the Public logon item is "No."

RESOLUTION

To resolve this problem, install Update Rollup 9 for Exchange 2007 Service Pack 1. For more information about Update Rollup 9 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 9 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 968715 - Last Review: July 17, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbsurveynew kbfix kbexpertiseadvanced kbexpertiseinter kbqfe KB968715

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