Error message on a Windows Server 2003 or a Windows XP computer trying to join a Windows Server 2003 domain: "Access is denied"

Article translations Article translations
Close Close
Article ID: 969264 - View products that this article applies to.
Expand all | Collapse all
Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



 When a Windows Server 2003 or a Windows XP computer tries to join a Windows Server 2003 domain, the following error message is received:

The following error occurred attempting to join the domain "domain_name":

Access is denied.

Cause



In the Netsetup.log file, I get the following:

 

09/21 15:09:19 NetpValidateName: checking to see if 'domain_name' is valid as type 3 name

09/21 15:09:19 NetpCheckDomainNameIsValid [ Exists ] for 'domain_name' returned 0x0

09/21 15:09:19 NetpValidateName: name 'domain_name' is valid for type 3

09/21 15:09:19 NetpDsGetDcName: trying to find DC in domain 'domain_name', flags: 0x1020

09/21 15:09:22 NetpDsGetDcName: failed to find a DC having account 'account': 0x525 -> Access denied

09/21 15:09:22 NetpDsGetDcName: found DC '\\DC-NM.domain_name' in the specified domain

09/21 15:09:22 NetUseAdd to \\DC-NM.domain_name\IPC$ returned 5

09/21 15:09:22 NetpJoinDomain: status of connecting to dc '\\DC-NM.domain_name': 0x5

09/21 15:09:22 NetpDoDomainJoin: status: 0x5

Resolution



On the member server or client machine, we enabled the following policies:

  • Microsoft network client: Digitally sign communications (if server agrees)

  • Microsoft network server: Digitally sign communications (if client agrees)


After that, we rebooted the member servers or client machines. Then we successfully joined those machines to the domain.

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Properties

Article ID: 969264 - Last Review: March 19, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows XP Professional
Keywords: 
kbrapidpub kbnomt KB969264

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com