Error message when you try to print the reports in System Center Operations Manager 2007 Web console: "Unable to load client print control"

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Article ID: 969571 - View products that this article applies to.
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SYMPTOMS

In System Center Operations Manager 2007 Web console, you cannot print reports by using the print button. Additionally, you will receive the following error message:
Unable to load client print control
Note This problem occurs only in System Center Operations Manager 2007 Service Pack 1 (SP1) and in earlier versions. This problem does not occur in System Center Operations Manager 2007 R2.

RESOLUTION

To resolve this problem, install the update mentioned in the following Microsoft Knowledge Base article:
954765 MS08-052: Description of the security update for GDI+ for Microsoft Report Viewer Redistributable 2005 Service Pack 1: September 9, 2008

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 969571 - Last Review: April 10, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft System Center Operations Manager 2007
Keywords: 
kberrmsg kbtshoot kbexpertiseinter kbsurveynew kbprb KB969571

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