Article ID: 970925 - View products that this article applies to.
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When performing a Physical-to-Virtual (P2V) conversion to a clustered host with System Center Virtual Machine Manager 2008, it may fail with the following error:
A Hardware Management error has occurred trying to contact server %servername.
(Unknown error (0x8033801A))
Check that WinRM is installed and running on %servername. For more information use the command "winrm helpmsg hresult".
Note The problem occurs when trying to perform a P2V to a clustered host. If the P2V is attempted to a non-clustered host, it completes successfully.
This issue can occur if the clustered storage where the resulting VM from the P2V conversion is placed has an invalid character such as a "\".
Example: This is commonly seen when clustered storage is named as follows:
"Disk E:\" instead of "Disk E".
To confirm this scenario, collect a trace using Dbgview. This process is outlined in the following article:
970066 - How to collect traces in System Center Virtual Machine Manager
The exception noted in the trace log will be similar to the following:
00040598 272.28906250  *** Carmine error was: HostAgentWSManError (2927); HR: 0x8033801A
To look for this problem, search for the following string in the trace:
"Select * from MSCluster_ResourceToDisk"
Here is a sample link showing an invalid character:
[Select * from MSCluster_ResourceToDisk where GroupComponent='MSCluster_Resource.Name="Disk E:\"']
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