FIX: A BizTalk host instance stops and an Event ID 5410 is logged in the Application log in BizTalk Server 2006 or BizTalk Server 2009

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Article ID: 972196 - View products that this article applies to.
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SYMPTOMS

In Microsoft BizTalk Server 2006 or BizTalk Server 2009, a BizTalk host instance crashes and cannot restart. Additionally, an event that resembles the following is logged in the Application log:
Event ID: 5410: Description: An error occurred that requires the BizTalk service to terminate. The most common 
causes are the following:
1) An unexpected out of memory error.
OR
2) An inability to connect or a loss of connectivity to one of the BizTalk 
databases. 
The service will shutdown and auto-restart in 1 minute. If the problematic 
database remains unavailable, this cycle will repeat.

Error message: Arithmetic overflow error converting expression to data type int.
Error source: 

BizTalk host name: BizTalkServerApplication 
Windows service name: BTSSvc$BizTalkServerApplication

CAUSE

The issue occurs because a column is defined incorrectly as the INT data type in a stored procedure of the BizTalkMsgBoxDB database. Therefore, when the number in this column exceeds the limit of the INT data type, an arithmetic overflow error occurs.

Note The upper limit of the INT data type is 2,147,483,647.

RESOLUTION

Cumulative updated information

For BizTalk Server 2009, the hotfix that resolves this issue is included in Cumulative Update 1 for BizTalk Server 2009.

For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2429050 Cumulative update package 1 for BizTalk Server 2009


To resolve this problem, install the following hotfix. After you install this hotfix, the column in the stored procedure is defined as the BIGINT data type.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft BizTalk Server 2006 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Msgbox_application_logic.sqlNot applicable506,96605-Jun-200915:00Not applicable
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Query Word


kbbiztalk2009cu1fix

Properties

Article ID: 972196 - Last Review: December 8, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft BizTalk Server 2006 Standard Edition
  • Microsoft BizTalk Server 2006 Enterprise Edition
  • Microsoft BizTalk Server 2006 Developer Edition
  • Microsoft BizTalk Server 2009 Branch
  • Microsoft BizTalk Server 2009 Developer
  • Microsoft BizTalk Server 2009 Enterprise
  • Microsoft BizTalk Server 2009 Standard
Keywords: 
kbautohotfix kbbiztalk2006presp1fix kbexpertiseinter kbfix kbHotfixServer kbqfe kbbiztalk2009presp1fix KB972196

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