Error message when you use the SecureStorageBackup tool to restore encryption keys on a computer that is running Operations Manager 2007: "Invalid password!"

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Article ID: 976593 - View products that this article applies to.
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SYMPTOMS

You back up the encryption keys of the Root Management Server by using the SecureStorageBackup tool on a computer that is running Operations Manager 2007. However, when you try to restore the encryption keys by using the SecureStorageBackup tool in command-line mode, you receive the following error message:
Invalid password!

CAUSE

This issue occurs because the password that you created in the backup operation contains a dollar sign ($), an exclamation point (!), or a caret (^).

RESOLUTION

Follow the resolutions that are described in the following Microsoft Knowledge Base article:
946421 The Root Management Server encryption key is unavailable after you replace or reinstall the Root Management Server server in Microsoft System Center Operations Manager 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about how to back up the Root Management Server Encryption Key, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/cc540390.aspx
For more information about how to restore the Root Management Server Encryption Key, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/cc540389.aspx

Properties

Article ID: 976593 - Last Review: December 2, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft System Center Operations Manager 2007
Keywords: 
kberrmsg kbexpertiseinter kbprb kbtshoot kbsurveynew KB976593

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