Article ID: 978597 - View products that this article applies to.
When you install updates by using Windows Update or Microsoft Update, you receive the following error code:
Additionally, you may receive the following error message:
Note Microsoft SQL Server 2005 may be installed on your computer when you install applications such as Windows Live Photo Gallery and Windows Live Mail.
SQL Server Setup cannot upgrade the specified instance because the previous upgrade did not complete.
This issue occurs because the installation of an update to SQL Server 2005 is not completed.
To resolve this problem, complete the installation of the update to SQL Server 2005, and then enable additional updates.
To do this, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 978597 - Last Review: January 22, 2010 - Revision: 2.0
Contact us for more help
Connect with Answer Desk for expert help.