Article ID: 957003 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
You use the Host Active Directory Web Service to call the RenameUser method in Microsoft Solution for Hosted Messaging and Collaboration 4.0. If you specify a new value for the samAccountName attribute, the call to the RenameUser method will return without an error. However, the samAccountName attribute has not changed.
There is an error in the XSD schema for this parameter. Therefore, the samAccountName attribute is not passed to the provider.
Note This problem exists only if you use the Hosted Active Directory Web Service to call the RenameUser method. If you call the procedure directly from a Microsoft Provisioning Server (MPS) Client, it succeeds.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Hotfix installation guideTo apply this hotfix, follow these steps:
PrerequisitesYou must have hotfix 952077 installed before you apply the hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/952077/ )Description of Update Rollup 4 for the Hosted Exchange services in Microsoft Solution for Hosted Messaging and Collaboration 4.0
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix replaces hotfix 949708. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949708/ )Error message when you call the RenameUser procedure in Hosted Messaging and Collaboration 4.0: "There is no such object on the server"
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates
Contact us for more help
Connect with Answer Desk for expert help.