Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Incorrect Contents Are Displayed in Windows Explorer
Article ID: 314939 - View products that this article applies to.
This article was previously published under Q314939
When you view the contents of a CD-ROM in Windows Explorer, you can see the name of the CD-ROM in the left pane, and the folders are displayed in the right pane. However, after you remove the CD-ROM and insert a different CD-ROM, the right pane may still display the folders from the first CD-ROM even though the left pane correctly displays the name of the new CD-ROM.
This problem can occur if you are using Folder view in Windows Explorer. The view may not be automatically refreshed in Folder view in Windows Explorer.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to Obtain the Latest Windows XP Service Pack
To work around this problem, use either of the following methods:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.