E-Mail Notification Reminders Use US Date Format in Mail Body for All English Versions of Project

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Article ID: 822639 - View products that this article applies to.
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SYMPTOMS

When you receive an e-mail notification reminder, the date that appears in the body of the e-mail notification is in United States (US) English date format. This may cause misinterpretation when the language that is selected is United Kingdom (UK) English.

For example, when the UK English language setting is selected, you may expect the date 05/06/2003 to indicate June 5, 2003. However the date, formatted as US English standard, actually indicates 05/06/2003 as May 6, 2003.

CAUSE

This problem occurs because Project Server 2002 and Project Web Access (PWA) determine the date format to use based on the Locale Identifier (LCID). The LCID is determined by the language that you select in the Set my e-mail notifications and reminders link on the PWA home page.

RESOLUTION

Service Pack Information

This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time     Size    File name
   ---------------------------------------------
   10-Jun-2003  23:19   4,276,736  Prjsvr10.msp
After the fix is installed, these files will have the following file attributes or later:
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-Jun-2003  22:51                      3,030  Cifinfo.log
   10-Jun-2003  00:02  10.0.2003.609     320,000  Atlconv.dll      
   24-Mar-2003  21:45                        611  Build.inc
   05-Sep-2002  19:19                      6,133  Clntutil.asp
   24-Mar-2003  19:58                      1,550  Comlib.asp
   05-Sep-2002  19:19                     13,525  Dlmain.asp
   24-Mar-2003  19:58                      9,110  Grid.asp
   05-Sep-2002  19:19                      6,946  Issshell.asp
   05-Sep-2002  19:19                     16,837  Linkissu.asp
   24-Mar-2003  19:58                     13,927  Locstr.asp
   24-Mar-2003  19:58                     22,744  Modtool.asp
   19-Feb-2003  00:08  10.2003.0.218     126,976  Mspnav.dll       
   05-Sep-2002  19:19                      3,975  New4task.asp
   11-Mar-2003  02:05  10.2003.0.310     630,784  Pds.dll          
   09-Oct-2002  19:31  10.0.2002.1009    909,824  Pj10od10.dll     
   25-Mar-2003  00:56                    912,779  Pjclient.cab
   10-Jun-2003  00:02  10.0.2003.609     188,928  Pjnpe.dll        
   01-Oct-2002  01:00  10.0.2002.930     167,936  Pjobjprv.dll     
   10-Jun-2003  00:02  10.0.2003.609   4,108,800  Pjoledb.dll      
   10-Jun-2003  00:02  10.0.2003.609     893,440  Pjsvrutl.dll     
   03-Dec-2002  01:06                     30,535  Portview.asp
   06-Aug-2002  18:16                      3,584  Prjsvre.mst
   03-Apr-2003  02:12  10.2003.0.402     307,200  Projolap.dll     
   03-Apr-2003  02:15  10.2003.0.402      57,344  Psvracub.dll     
   21-May-2003  04:13                     96,171  Qylibstd.sql
   21-May-2003  04:13                     63,834  Svrdbdl.asp
   02-Apr-2003  21:32                     20,991  Tsktrans.asp
   06-Jun-2003  21:33                  1,069,537  Websps.sql

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.

MORE INFORMATION

To select the language option, click the Set my e-mail notifications and reminders link on the PWA home page.

After this fix is installed, the date format will be spelled out on all language versions of Project Server 2002 if the language that you select in the Set my e-mail notifications and reminders link in PWA is set to English. For example, the date that is listed in e-mail notifications and reminders appears as Jun 04 2003 instead of the numeric equivalent. If you select any other language in the Set my e-mail notifications and reminders link on the PWA home page, the numeric date format will be used.

Properties

Article ID: 822639 - Last Review: April 7, 2006 - Revision: 3.2
APPLIES TO
  • Microsoft Project Server 2002
Keywords: 
kbqfe kbhotfixserver kbprojectserver2002sp1fix kbemail kbfix kbbug KB822639

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