Automatic completion function may not resolve addresses to names in the cache in Outlook 2002

Article ID: 292882 - View products that this article applies to.
This article was previously published under Q292882
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SYMPTOMS

When you type an e-mail alias, the automatic completion feature may not correctly resolve the address to a name in the display name cache.
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CAUSE

This behavior can occur if someone you send e-mail to has no display name and a blank entry is added to the name cache.
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RESOLUTION

To resolve this behavior, rename the .nk2 files that are associated with your profile. The file names have an .nk2 extension, for example profilename.nk2.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
287623
(http://support.microsoft.com/kb/287623/ )
How to reset the nickname and the automatic completion caches in Outlook

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Properties

Article ID: 292882 - Last Review: May 7, 2007 - Revision: 1.4
APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kbprb kbpending KB292882
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