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Summary

Microsoft Office XP Service Pack 1 (SP-1) provides the latest updates to Office XP. Office XP SP-1 contains significant security enhancements, and also improvements in stability and performance. Some of the fixes that are included with Office XP SP-1 were released earlier as separate updates. This service pack combines the updates into one integrated package and includes a number of other changes that are designed to improve the reliability and performance of your Office XP programs.

This article describes how to download and install the Office XP SP-1.

More information

How to Download and Install Office XP SP-1

Client Update

If you installed Office XP from a CD-ROM, you have two options:
  • Use the Office Product Updates Web site to automatically install all of the latest updates, including Service Pack 1.

    -or-
  • Install only Service Pack 1 by using the steps described below.
Both options require that you have your Office XP CD-ROM available during the installation process.

Office Product Updates

To have the Office Product Updates Web site detect the required updates you must install on your computer, click the following link:
http://office.microsoft.com/ProductUpdates/default.aspx
After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.

Install Only Service Pack 1

To download and install only the SP-1 client update, follow these steps:
  1. Visit the following Microsoft Web site:
    http://download.microsoft.com/download/officexpstandard/sp/oxpsp1/w98nt42kmexp/en-us/oxpsp1.exe
  2. Click Save to save the Oxpsp1.exe file to the selected folder.
  3. In Windows Explorer, double-click Oxpsp1.exe.
  4. If you are prompted to install the update, click Yes.
  5. Click Yes to accept the License Agreement.
  6. Insert your Office XP CD-ROM when you are prompted to do so, and then click OK.
  7. When you receive a message that indicates the installation was successful, click OK.
NOTE: After you install the public update, you cannot remove it. To return to an installation earlier than SP-1, you must remove all of Office XP and install it again from the original CD.

Administrative Update

If you installed any of the products listed at the beginning of this article from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.

If you are the server administrator, follow these steps to download the administrative update:
  1. Visit the following Microsoft Web site:
    http://download.microsoft.com/download/officexpstandard/sp/oxpsp1/w98nt42kmexp/en-us/oxpsp1a.exe
  2. Download the file to your desktop.
  3. In Windows Explorer, double-click the oxpsp1a.exe file.
  4. Click Yes to accept the License Agreement.
  5. In the Please type the location where you want to place the extracted files box, type C:\oxpsp1a, and then click OK.
  6. Click Yes when you are prompted to create the folder.
  7. If you are familiar with the procedure for updating your administrative installation, click Start and then click Run. Type the following command in the Open box
    msiexec /a Admin Path\MSI File /p C:\adminUpdate\MSP File SHORTFILENAMES=1
    where Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP),

    where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and

    where MSP File is the name of the public administrative installation update. NOTE: You can append /qb+ to the previous command line to avoid receiving the Office XP Administrative Installation dialog box and the End User License Agreement dialog box.

  8. To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box
    msiexec /i Admin Path\MSI File REINSTALL=Feature List REINSTALLMODE=vomus
    where Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP),

    where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and

    where Feature List is the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL.
For additional information about how to update your administrative installation and deploy to client workstations, click the following article number to view the article in the Microsoft Knowledge Base:
301348 How to install a public update to administrative installations of Office XP
This article contains standard instructions for installing an administrative public update.

Setup.ini Version Is Not Updated

The Setup.ini file, located in the Files\Setup folder of an administrative installation, contains a [Product] section that includes product version information. This version information is not updated after you apply SP-1 to your administrative installation. This is different from updates for earlier versions of Office.

Restarting the Computer During Installation

Under the following conditions, the installation of Office XP SP-1 may require you to restart your computer:
  • You are running Microsoft Windows 2000 and you do not have the most recent version of the Windows Installer. To prevent the computer from restarting, upgrade to Windows Installer 2.0. For more information, visit the following Microsoft Web site:
    http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F
  • The Office Shortcut Bar is running. To prevent the computer from restarting, shut down the Office Shortcut Bar before you apply the update.
  • SharePoint Team Services from Microsoft is installed. To prevent the computer from restarting, shut down the SharePoint Team Services service before you apply the update.

SP-1 May Require Office CD-ROM or Network Installation Location

To make sure of the integrity of your Office installation, the Installation Wizard may require access to the Office product CD or your network installation location during the installation process.

Office XP Multilingual User Interface Pack

For complete Office XP SP-1 functionality when you are using an Office XP Multilingual User Interface Pack, you need the following updates:
  • Office XP Update: Service Pack 1 (SP-1)
  • Office XP Update: Service Pack 1 (SP-1) for Office XP Multilingual User Interface Pack
Office XP Update: To download Service Pack 1 (SP-1) for Office XP Multilingual User Interface Pack, visit the following Microsoft Web site:
http://office.microsoft.com/downloads/2002/lpksp1.aspx

How to Determine Whether Service Pack 1 Is Installed

Office XP SP-1 contains updated versions of the following files:
Blnmgr.dll            Blnmgrps.dll         Cfgwiz.exe
Contab32.dll          Emablt32.dll         Emsabp32.dll
Emsmdb32.dll          EmSui32.dll          Eurotool.xla
Excel.exe             Exsec32.dll          Fontschm.ini
Fp5amsft.dll          Fp5autl.dll          Fp5avnb.dll
Fp5awec.dll           Fp5awel.dll          Fpcutl.dll
Fpeditax.dll          Fpmmc.dll            Frontpg.exe
Graph.exe             Imjp8k.dll           Intldate.dll
Mofl.dll              Msaccess.exe         Mscdm.dll
Msdaipp.dll           Mseuro.dll           Msgr2pb.dll
Msgrit32.DLL          MsMapi32.dll         Mso.dll
Msowc.dll             MsPst32.dll          Mspub.exe
Mssp3ko.dll           mssp3ko.lex          Msstko32.dll
Mstore.exe            Mstores.dll          Offfilt.dll
Olappt.fae            Outex.dll            Outlcm.dll
Outlctl.dll           Outllib.dll          Outllibr.dll
Outlmime.dll          Outlook.exe          Outlph.dll
Owc10.dll             Owsclt.dll           Owssvr.dll
Powerpnt.exe          Pstprx32.dll         Pub6intl.dll
Pubconv.dll           Qamgt.xlt            Rm.dll
Rtfhtml.dll           Setup.exe            Transform.mst
Vtidb.exe             Winword.exe          Wwintl.ddl
				
To determine whether SP-1 is installed, start any Office XP program, and then click About Microsoft program on the Help menu. The product version is (SP-1) if SP-1 is installed.

The following table shows the build numbers for the Office products:
 Office program     SP-1 version
 ---------------------------------
 Access            10.3409.3501
 Excel             10.3506.3501
 FrontPage         10.3402.3501
 Outlook           10.3513.3501
 PowerPoint        10.3506.3501
 Word              10.3416.3501
				
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
291331 How to check the version of Office XP

Issues Fixed by SP-1

Office XP SP-1 addresses the issues described in the following Microsoft Security Bulletins: This Service Pack includes all earlier released updates for Office XP:
300550 Description of the Outlook 2002 update: June 21, 2001
300553 Description of the Word 2002 Update: June 21, 2001
299040 Overview of the Publisher 2002 update: June 21 2001
300552 Overview of the Office XP Web Components update: August 9 2001
303825 Description of the Outlook 2002 update: Aug 16, 2001
307741 Description of the Office XP Activation Update: October 4, 2001
300551 Description of the Outlook 2002 update: October 4, 2001
306605 Description of the PowerPoint 2002 update: October 4, 2001
306606 Description of the Excel 2002 update: October 4, 2001
Office XP SP-1 can be installed successfully, even if one or more of the publicly available updates listed earlier in this article is already installed on your computer.

Office XP SP-1 also includes stability improvements that were developed as a result of the Microsoft Error Reports submitted by Office XP users. For more information, visit the following Microsoft Web site:
Microsoft Error Reports
Office XP SP-1 fixes the issues described in the following Microsoft Knowledge Base articles.

Microsoft Excel
311597 List of issues that are fixed by Office XP Service Pack 1 in Excel 2002

Microsoft FrontPage
311574 List of issues that are fixed in FrontPage 2002 by Office XP Service Pack 1
SharePoint Team Services from Microsoft
312543 List of issues fixed by Office XP Service Pack 1 for SharePoint Team Services
Microsoft Outlook
311573 Description of the issues that are fixed in Outlook 2002 by the Office XP Service Pack 1
Microsoft Office
307560 Office XP may fail to open documents from a Web folder that requires client certificates
304226 A reactivation message appears when you start an Office XP program that was installed from an Enterprise edition
305086 "You do not have access..." error message when you open from or save to a domain DFS
Microsoft PowerPoint
298797 Microsoft Graph stops responding when you change the chart type in a PowerPoint 2002 slide
304568 Animation timings for multimedia are lost when you open a presentation in a different version of PowerPoint 2002
310409 You receive a "The page cannot be displayed" error message when you click a hyperlink to a PowerPoint 2002 presentation
Microsoft Publisher
297082 The size of the Web pages created in Publisher 2002 is so large that it takes a long time to display
301221 Font list is blank and there are no fonts are displayed in Publisher 2002
Microsoft Word
311594 Description of issues in Word 2002 that are fixed by Office XP Service Pack 1
301405 Word 2002 stops responding when you insert an AutoShape
Additionally, the following issues are fixed.

Microsoft Access

Microsoft Access Cannot Connect to Database to Create Bound Datapage

When you try to design a data page in Turkish Microsoft Access, the field list may be empty.

Office

Send To Not Available on Shortcut Menu

When you right-click a file in the Open dialog box (on the File menu, click Open) in a Microsoft Office program, Send To is unavailable (appears dimmed).

TIFF Image Not Visible in Office for the Macintosh

The following issue may occur if you insert a TIFF file into a Microsoft Word document, a Microsoft Excel document, or a Microsoft PowerPoint 2002 document. When the file is saved and reopened in Microsoft Office 98 Macintosh Edition or Microsoft Office 2001 for Mac, the picture is replaced with a big red X.

Cannot Save Documents in MSN Communities

In some cases, you cannot use Office programs to save documents on MSN Communities.

Error 25003 Installing Office Updates

When you try to apply any update earlier than SP-1 to any Microsoft Office 2002 program that was preinstalled by the computer manufacturer, you may receive an error message similar to the following:
Microsoft Office Setup cannot continue because the installation source has been corrupted.

Setup Does Not Start On Update

When you try to run Setup to update Office XP, you may receive an error message that states that another version of this product is already installed. To install the update, you must remove the original version.

Reactivation Message After Docking or Undocking Laptop

Office may report detecting a significant change in your computer configuration after you dock a laptop. You must reactivate your product.

Buffer Overrun Opening HTML Document

All Office XP programs can quit unexpectedly when opening an HTML file with an extremely long string in a certain tag.

Outlook

Geresh Sign Displayed as Percent Sign in Hebrew Outlook

The Hebrew punctuation Geresh sign is displayed as a percent sign when you type the Geresh sign in any toolbar text boxes in Hebrew Outlook.

PowerPoint

Custom Timings Lost Between PowerPoint 2002 and PowerPoint 2000

The following issue can occur with presentations that are created in Microsoft PowerPoint 2002 and viewed in earlier versions of PowerPoint or with the PowerPoint Viewer. The media object animation timing is ignored. This issue can also occur with PowerPoint 2000 presentations that you open in a PowerPoint 2002 slideshow.

Publisher

Fonts Missing from Font Preview List

In some color schemes, the font-selection combo box on the edit toolbar appears blank in Microsoft Publisher 2002.

Clip Art Gallery Displays Standard Icons

In some situations, when you try to view any clips under Web Collections, all the clips are displayed with the system icon for that file type.

Cannot Apply a Font Scheme in Hebrew Publisher

When you try to apply a font scheme in Hebrew Publisher 2002 with the user interface in Hebrew, nothing happens. When you switch the user interface to English, you can apply font schemes.

Web Components

Analysis ToolPak Does Not Release Memory

A server with a Web that uses the Analysis ToolPak add-in may run out of memory. The Analysis ToolPak add-in is instantiated in memory, but the memory is not released when the memory is no longer needed.

Analysis ToolPak Leaks Memory

When you use a Web with the spreadsheet Web component from the Analysis ToolPak, any circular references in formulas allocate memory without releasing the memory later. The server slowly runs out of memory.

No Error in Analysis ToolPak Functions with Incorrect Parameters

When you use a Web with the spreadsheet Web component from the Analysis ToolPak, a function which has too many or too few parameters returns the value "0" instead of an error (#VALUE!).

REFERENCES

For more information, visit the following Microsoft Office XP Web site:
http://office.microsoft.com/downloads/2002/oxpsp1.aspx

Properties

Article ID: 307843 - Last Review: June 19, 2014 - Revision: 8.0
Applies to
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Developer Edition
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002
Keywords: 
kbdownload kbinfo kbofficexpsp1fix KB307843

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