Article ID: 311542 - View products that this article applies to.
This article was previously published under Q311542
When you resume your computer from standby, your computer may stop responding (hang).
This problem can occur if the Pci.sys driver does not wait the required 10 milliseconds to access a device after power is turned on.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389The following file is available for download from the Microsoft Download Center:
(http://support.microsoft.com/kb/322389/EN-US/ )How to Obtain the Latest Windows XP Service Pack
Release Date: February 10, 2002
Download q311542_WXP_SP1_x86_ENU.exe now
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For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/EN-US/ )How to Obtain Microsoft Support Files from Online Services
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------- 02-Dec-2001 17:21 5.1.2600.21 62,464 Pci.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.