Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
A Disc in a DVD Drive May Not Be Played Automatically with Roxio Easy CD Creator 5.1 and Norton Anti-Virus 2002
Article ID: 314993 - View products that this article applies to.
This article was previously published under Q314993
If you insert an audio CD or a data CD-ROM in a DVD drive, the disc may not be played automatically, or the appropriate program may not start. This problem may occur if Roxio Easy CD Creator 5.1 and Norton Anti-Virus 2002 are installed.
There are a number of consistency problems with automatic playing when filter drivers are installed.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/322389/EN-US/ )How to Obtain the Latest Windows XP Service Pack
Date Time Version Size File name -------------------------------------------------- 17-Mar-2002 07:42 5.1.2600.39 59,648 Cdfs.sys 17-Mar-2002 07:42 5.1.2600.39 64,000 Udfs.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.