An Access Violation Occurs in Lsass Because of a Stack Overflow

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This article was previously published under Q319709

SYMPTOMS

When you are running complex Lightweight Data Access Protocol (LDAP) queries against Active Directory, a domain controller may stop responding (hang) with stack-overflow exception c00000fd. The entry in the Drwtsn32.log file starts like this:

Application exception occurred:
App: lsass.exe (pid=280)
When: 11.03.2002 @ 15:05:05.222
Exception number: c00000fd (stack overflow)

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CAUSE

This problem may occur if the query contains many terms with the OR operator. The terms specify an indexed attribute that is equal to a specific value. The problem may occur if there are more than 750 of these terms.

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RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   06-Apr-2002  02:27  5.0.2195.4959  123,664  Adsldp.dll
   30-Jan-2002  02:52  5.0.2195.4851  130,832  Adsldpc.dll
   30-Jan-2002  02:52  5.0.2195.4016   62,736  Adsmsext.dll
   06-Apr-2002  02:27  5.0.2195.5201  356,624  Advapi32.dll
   06-Apr-2002  02:27  5.0.2195.4985  135,952  Dnsapi.dll
   06-Apr-2002  02:27  5.0.2195.4985   95,504  Dnsrslvr.dll
   06-Apr-2002  02:27  5.0.2195.5246  145,680  Kdcsvc.dll
   23-Mar-2002  01:50  5.0.2195.5246  199,952  Kerberos.dll
   07-Feb-2002  21:35  5.0.2195.4914   71,024  Ksecdd.sys
   05-Apr-2002  19:23  5.0.2195.5537  503,568  Lsasrv.dll
   05-Apr-2002  19:24  5.0.2195.5537   33,552  Lsass.exe
   08-Dec-2001  02:05  5.0.2195.4745  107,280  Msv1_0.dll
   06-Apr-2002  02:27  5.0.2195.4917  306,960  Netapi32.dll
   06-Apr-2002  02:27  5.0.2195.4979  360,208  Netlogon.dll
   06-Apr-2002  02:27  5.0.2195.5541  917,264  Ntdsa.dll
   06-Apr-2002  02:27  5.0.2195.5201  386,832  Samsrv.dll
   30-Jan-2002  02:52  5.0.2195.4874  128,784  Scecli.dll
   06-Apr-2002  02:27  5.0.2195.5258  299,792  Scesrv.dll
   06-Apr-2002  02:27  5.0.2195.5525   48,400  W32time.dll
   03-Apr-2002  02:51  5.0.2195.5525   56,592  W32tm.exe
   06-Apr-2002  02:27  5.0.2195.5011  125,712  Wldap32.dll
   05-Apr-2002  19:24  5.0.2195.5537  503,568  Lsasrv.dll

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WORKAROUND

To work around this problem, use fewer operands for the OR expression.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

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