Article ID: 320536 - View products that this article applies to.
This article was previously published under Q320536
Microsoft has released an update to Microsoft Word 2000. This article describes the issues that are resolved with this update.
This article also describes how to download and install the Word 2000 Update: April 25, 2002.
IMPORTANT: Before you install the Word 2000 Update: April 25 2002, Microsoft Office 2000 Service Release 1 (SR-1) must already be installed on your computer. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
How to Download and Install the Update
Client UpdateIf you installed Microsoft Word 2000 from CD-ROM, follow these steps to download and install the client update:
Administrative UpdateIf you installed Word 2000 from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.
If you are the server administrator, follow these steps to download the administrative update:
304165This article contains standard instructions for installing an administrative public update.
(http://support.microsoft.com/kb/304165/EN-US/ )OFF2000: How to Install an Update to Administrative Installations
How to Determine Whether the Public Update Is InstalledThe Word 2000 Update: April 25, 2002, affects the file Winword.exe. The Word 2000 Update: April 25, 2002, updates the version of Microsoft Word 2000 to version 9.0.6328. To find this build number on your computer, follow these steps:
This update has already been applied or is included in an update that has already been applied.
Issues Fixed by the UpdateIMPORTANT: The Word 2000 Update: April 25, 2002, includes all previously released updates for Microsoft Word 2000. For additional information about the previously released updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/298409/ )WD2000: Overview and History of Word 2000 Updates
276257The Word 2000 Update: April 25, 2002, fixes the following additional issues, which are described in the following Knowledge Base articles:
(http://support.microsoft.com/kb/276257/EN-US/ )OFF2000: List of Issues Fixed in Office 2000 Service Pack 2
(http://support.microsoft.com/kb/278679/EN-US/ )OFF2000: "This Workbook (Document) Has Been Password Protected" When You Open Workbook or Document
(http://support.microsoft.com/kb/273760/EN-US/ )WD2000: Table Row Directions and Table Cell Widths Change When You Open a Word 97 Document
(http://support.microsoft.com/kb/296888/ )WD2000: Word Stops Responding When You Select a Cell in a Nested Table
(http://support.microsoft.com/kb/300861/EN-US/ )WD2000: "WINWORD.exe Has Generated Errors ..." When You Right-Click a Frame Anchor
(http://support.microsoft.com/kb/299925/EN-US/ )WD2000: "WINWORD.exe Has Generated Errors ..." After You Press ALT+F4 to Close Word and Multiple Documents
(http://support.microsoft.com/kb/297003/EN-US/ )WD2000: Word Stops Responding When You Navigate in Internet Explorer If Japanese Characters Are Not Determined
(http://support.microsoft.com/kb/299003/ )Link field with form field as data source displays "?????" when you update it in Word 2000
(http://support.microsoft.com/kb/302865/EN-US/ )WD2000: "Error! No Table of Contents Entries Found" When You Build a Table of Contents
(http://support.microsoft.com/kb/203859/EN-US/ )WD2000: Template File Containing Frames Does Not Open As Expected
(http://support.microsoft.com/kb/311741/EN-US/ )WD2000: Invalid Page Fault in Winword.exe When You Try to Merge Mail Merge Document
In addition, the following issues have been corrected in this update, but they are not documented separately in the Microsoft Knowledge Base:
WD2000: Word Stops Responding When You Change the Default Mail Type from RTF to HTML with Messages Open
When you try to forward an e-mail message after you change the message type from RTF to HTML, you receive the following error message:
WD2000: When You Hold the Left Mouse Button on a Table Anchor, Word Causes CPU Usage to Increase to 100%
Insufficient memory to complete the operation. The request font cannot be displayed.
When you hold the left mouse button for more than a few seconds, CPU usage increases to 100% in a Microsoft Windows Terminal Server environment.
WD2000: Macros Run Regardless of the Security Settings
Macros in a Word document may run if the document was changed at the binary level.
WD2000: Word Stops Responding When You Save a Word Document with a Certificate After You Modify the Document
Word may stop responding when you save a file. This problem occurs when the following conditions are true:
WD2000: Word May Stop Responding When the Selection of a Text Box Is Canceled
When you have a text box selected, and then you click between the text box and a table, Word may stop responding.
WD2000: Word May Stop Responding When You Open and Save Files
When you randomly open files and save them, Word may stop responding.
WD2000: Line Numbers Are Displayed and Printed Incorrectly in Hebrew Word
Line numbers may move from left to right and superimpose themselves over the text in a printed document in Word.
WD2000: Word May Stop Responding When You Select an Object Before It Is Fully Redrawn
When you select an object that is not fully redrawn, Word may stop responding.
WD2000: Word May Stop Responding with a Word Document in a Web Browser Control
Word may stop responding under these conditions:
WD2000: Word May Stop Responding After You Set the CommandbarControl
When you programmatically modify menus in Word and then switch between single-document interface (SDI) windows, Word may stop responding.
WD2000: Some Data Formats Used in a Mail Merge May Cause an Invalid Page Fault
After you turn on Chinese language support, if you use a mail merge data source that contains a seven-digit number followed by a Chinese character, Word may stop responding.
WD2000: Danish Hyphenation in a Document Can Cause Pagination Problems
Use of Danish hyphenation can result in either missing text or repeated text across a page break when the document is printed or displayed in print layout view.
WD2000: Line Numbers May Be Superimposed over Text in Hebrew Word
When you use line numbers in the Hebrew version of Word, the line numbers may be superimposed over text in the printed document.
WD2000: Landscape Orientation Is Not Printed Correctly When Scale Is Changed
When you print a landscape document that was scaled up in size (for example, landscape letter [8.5-by-11-inch page size] to landscape tabloid [11-by-17-inch paper size]), the document will be printed on the original paper size instead of the new paper size.
WD2000: Bullets Change When You Paste Text from PowerPoint into Word
When you copy text from PowerPoint 2000 that contains customized bullets (using either extended characters in the font, or a graphical bullet) the bullets are pasted in Word 2000 as boxes or question marks.
WD2000: Instance of Winword.exe Is Still in Memory After You Quit Word
When you insert a Word document or an RTF document into an existing Word document, and then you close the document by using the Close button (X) in the top right corner of the program window, an instance of Word (Winword.exe) remains in memory.
NOTE: This problem only occurs when you run Word on Microsoft Windows NT 4.0.
WD 2000: Resting the Mouse on a Hyperlink to a Word Document May Cause Word to Stop Responding
When you rest your mouse device on a hyperlink to another Word document, Word may stop responding, or you may receive an error message that the memory cannot be read.
WD2000: RestartNumberingAtSection Does Not Retain Set Value
Word object properties may not retain the values that are explicitly set in Visual Basic for Applications (VBA) macros. The problem occurs when range properties are read from certain objects, such as the Information object.
WD2000: "Continuous Page Break" Changes to "Next Page" After You Run a Macro
If you use a macro to set the orientation for a section to landscape, other section break types may unexpectedly change. Using manual steps to change the section orientation does not produce the same result.
WD2000: Printed Text Is Truncated When a Table Spans a Page Break
When you print a document that contains a table that breaks across pages, and you use a Hewlett-Packard LaserJet 5SI or a Hewlett-Packard LaserJet 8000, the printed file may contain characters that are cut off.
WD2000: Document with Hidden Pages Is Displayed and Printed with Many Blank Pages
A document with pages that are marked as hidden is displayed and printed with many more blank pages when you open the document in Word 2000. When you print from Word 97 or Word 2002, the same file is printed with fewer pages. (This is the behavior that you want when pages are marked as hidden and the Show hidden text option is turned off.)
WD2000: Setting the OnAction Property of a Custom Menu May Cause an Insufficient Memory Error Message
If you select a custom shortcut menu that has its OnAction property set to a Visual Basic for Applications macro, you may receive the following error message:
There is insufficient memory or disk space. Close extra windows and save your work.
WD2000: Error Message When You Save a New Document Based on a Signed Template
When you save a new document that is based on a digitally signed template that contains a macro, you may receive an error message, and Word may stop responding.
WD2000: You Are Prompted for User Name and Password When You Close a Password-Protected File
When you close a password-protected file, you may be prompted again for the information that you used to open the file.
WD2000: Long Path to a Data Source May Cause Error Message
If you have a long path to a data source that is connected by Dynamic Data Exchange (DDE) to a Word mail merge, you may receive an error message.
WD2000: Error Message in Word When You Open an E-mail Attachment
You may receive an error message in Word under the following conditions:
WD2000: Closing an E-mail Message May Cause an Error Message
You may receive an error message in Word under the following conditions:
WD2000: Text Is Missing or Repeated If You Use Hyphenation in a Document That Contains Danish Text
When you use hyphenation (on the Tools menu, point to Language, and then click Hyphenation) in a Word document that contains text that is formatted as Danish, text may be missing or repeated across a page break when the document is displayed or when you print the document.
WD2000: Negative Numbers in Word Table Are Misaligned
If you resize a table or cell that contains negative numbers, the negative numbers may no longer be aligned with the nonnegative numbers in the table or cell.
WD2000: HTML E-mail Messages Can Contain ActiveX Objects That Ignore Security Settings
When you use Word as your e-mail editor and you reply to or forward a Microsoft Outlook message that contains an ActiveX control, the script may be run.
For additional information about using Word to edit e-mail messages, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/211966/EN-US/ )WD2000: How to Use Microsoft Word to Edit E-mail Messages
WD2000: Word Automatically Opens ASD Files in TEMP Folder with Macros Enabled
If you restart Word and Word detects a file to recover, Word automatically opens the file with the macros enabled, regardless of your security settings in Word.
WD2000: Readability Statistics Show Different Values When You Use a Macro
When you use a VBA macro to return readability statistics for a Word document, you may obtain different values from those that Word returns. To allow Word to return readability statistics automatically, follow these steps: