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PostScript print jobs containing Type-1 Multiple Master Metrics fonts are not printedArticle ID: 329604 - View products that this article applies to. This article was previously published under Q329604 On This PageSYMPTOMS When you perform PostScript printing of text that is
formatted with Multiple Master Metrics (MMM) fonts, printing seems to stop
working completely for Adobe FrameMaker and other non-Adobe programs that do
not generate their own PostScript. When the problem occurs, printed pages
contain blank areas where text that is formatted with Multiple Master Metrics
fonts should appear. The document appears correctly on the screen; all text appears. Output to non-PostScript devices such as inkjet printers or Winfax devices seems to be correct. CAUSE This is a regression in Windows XP Service Pack 1 (SP1) and
hotfix Q322842 for Windows 2000.
For additional information, click the
article number below to view the article in the Microsoft Knowledge Base: 322842
(http://support.microsoft.com/kb/322842/EN-US/
)
A Lock Occurs Between Two Threads of System GDI in Windows 2000
RESOLUTIONWindows XPService pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:322389
(http://support.microsoft.com/kb/322389/EN-US/
)
How to obtain the latest Windows XP service packHotfix informationThe following files are available for download from the Microsoft Download Center:Windows XP Home Edition and Windows XP Professional English: Collapse this image 
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=en)
Arabic: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=ar)
Chinese (Simplified): Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=zh-cn)
Chinese (Traditional): Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=zh-tw)
German: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=de)
Italian: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=it)
Japanese: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=ja)
Polish: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=pl)
Portuguese: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=pt)
Russian: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=ru)
Turkish: Windows XP 64-BitCollapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=bfe7df64-1c3d-4189-81ea-42716db69cca&DisplayLang=tr)
English: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=cdbf9df3-bbe5-480d-bf97-e6ac0418b9b7&DisplayLang=en)
French: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=cdbf9df3-bbe5-480d-bf97-e6ac0418b9b7&DisplayLang=fr)
German: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=cdbf9df3-bbe5-480d-bf97-e6ac0418b9b7&DisplayLang=de)
Japanese: Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyID=cdbf9df3-bbe5-480d-bf97-e6ac0418b9b7&DisplayLang=ja)
Release Date: November 2, 2002 For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/EN-US/
)
How to Obtain Microsoft Support Files from Online Services
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name -------------------------------------------------------- 26-Sep-2002 16:45 5.0.2600.1128 1,695,232 Win32k.sys Windows 2000Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:260910
(http://support.microsoft.com/kb/260910/EN-US/
)
How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationThe following files are available for download from the Microsoft Download Center:All languages: Collapse this image
(http://microsoft.com/downloads/details.aspx?FamilyId=63EE0906-B10B-4047-8529-2C40AF994CA5&displaylang=en)
NEC:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
Collapse this image
(http://microsoft.com/downloads/details.aspx?FamilyId=0E9A5CBB-9094-4572-8CDA-B5467F974E81&displaylang=ja)
119591
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
(http://support.microsoft.com/kb/119591/EN-US/
)
How to Obtain Microsoft Support Files from Online Services
Date Time Version Size File name ---------------------------------------------------------- 25-Sep-2002 18:06 5.0.2195.5265 42,256 Basesrv.dll 25-Sep-2002 18:06 5.0.2195.5907 222,992 Gdi32.dll 25-Sep-2002 18:06 5.0.2195.6011 708,880 Kernel32.dll 25-Sep-2002 18:06 5.0.2195.4733 332,560 Msgina.dll 25-Sep-2002 18:06 5.0.2195.6063 380,176 User32.dll 25-Sep-2002 18:06 5.0.2195.5968 369,936 Userenv.dll 25-Sep-2002 18:04 5.0.2195.6070 1,642,512 Win32k.sys 12-Sep-2002 19:50 5.0.2195.6056 179,472 Winlogon.exe 25-Sep-2002 18:06 5.0.2195.5935 243,472 Winsrv.dll STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Windows 2000 Service Pack 4. This problem was first corrected in Microsoft Windows XP Service Pack 2. MORE INFORMATIONThe
third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products. PropertiesArticle ID: 329604 - Last Review: October 10, 2011 - Revision: 9.0 APPLIES TO
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