Article ID: 837651 - View products that this article applies to.
On some portable computer systems, the system stops responding when resuming from standby.
This problem occurs on portable computer systems whose installed audio/video (A/V) streaming devices use universal serial bus (USB) connectors.
Service pack informationTo resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Hotfix informationThis problem has been resolved in Microsoft Window XP Service Pack 2.
To obtain Windows XP Service Pack 2, visit the following Windows Update Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Windows XP Service Pack 2.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates